"Quick resolution"

Once the online Bot transferred my enquiry through to to an agent (Jess) she was very quick to assess and provide a great solution

"Thanks again Jess!"

Jess assisted me from OVO webchat and was very friendly and was able to answer my questions and gave me a better result even than expected - thanks Jess!

"Quick resolution"

The agent quickly understood my issue and promptly provided an appropriate solution.

"Timely and helpful information and…"

Timely and helpful information and service.

"My account is in credit so I wanted to…"

My account is in credit so I wanted to do a credit to my bank account

"Good fast service!"

Good fast service!

"I would also agree with the comment…"

I would also agree with the comment about OVO !
OVO are Top Notch !!

"Very easy process and Jess was very…"

Very easy process and Jess was very helpful

"Plan change "

Change of plan as previous plan had finished
It was a good experience considering I usually prefer to speak to a person .
Jess H answered all my questions in a timely manner and my business was concluded promptly.

"perfect"

perfect！！！！！！！！！！