"Excellent customer Service"

Jess H was very helpful with my enquiry, she made the process very smooth and seamless.

"Well done Ovo Energy"

Ovo energy actually tell you when you can be on a better plan and save money! Jess H talked me through things and quickly changed me over. Well done Jess!

"Prompt and Helpful Chat"

Prompt reply from, Jess, the chat person, and Jess was very helpful in answering my questions.

"Absolutely fantastic to deal with"

Absolutely fantastic to deal with. Easy conversation and, got the issue sorted very quickly. Keep up the awesome work 👍

"Jess was amazing help"

Jess was amazing help! Couldn't recommend her customer service enough

"Hi Ovo"

Hi Ovo, just had assistance from, jasmine, she was very helpful in closing my account, made my exit very easy and was very informative.
I will definitely be using OVO again in the future. thank you for your assistance over the past year.
Regards Andrew M

"Great and friendly customer service"

Great and friendly customer service and fast

"Great customer service "

Have had multiple great experiences with Ovo support since I joined (specifically Jas and Rachel). Over chat they are quick to respond, and they are great with follow-up over email. Their support agents actually seem able to find out information and work with their ops team to make things happen (not common when lots of other support teams I've interacted with are outsourced and sit far from operations and it takes forever to get any answers).

Rachel even connected directly with my solar installers on my behalf to sort something out for me which I really appreciated.

I'm also a fan of bill smoothing and Ovo prices seem pretty fair, so all in all I'm really happy I made the switch.

"Excellent customer service and prompt service "

Excellent customer service and satisfaction from Jasmine. Jasmine was not only able to assist me with my query regarding the electricity rebate but was also able to help me troubleshoot as I was unable to login to my account!

"Excellent quick customer service from…"

Excellent quick customer service from Jasmine!