"It’s about time to make a change!! First time writing a review but felt…"

First time writing a review but felt compelled to do so. Second time renting this property, last year no problem…what a difference a year makes! This place was infested with roaches, Five Star eventually responded to our complaints and sent a pest control company to spray, by that time we had killed over twenty in the kitchen alone, we were told they were German Roaches? My granddaughter had one of the larger variety crawl over her when she was in bed….disgusting place, be warned!

"House was very nice… furnishings very…"

House was very nice… furnishings very disappointing. The helicopters overhead every 10 minutes were so loud ! I won’t return to that area.

"Great visit"

Great visit! Just a wasp problem out backs d it wouldn’t hurt to spray for mosquitos. Couch needs cleaned and baseboards need to be cleaned. But overall loved location near beach and pool.

"Great location!!"

Great location!!

"We stayed in the Verona property and…"

We stayed in the Verona property and absolutely loved it! It exceeded expectations on all levels! Not to mention Five Star Properties was incredibly responsive and very professional! I would definitely rent from Five Star again, they are top notch!!

"Nothing bad to say about working with…"

Nothing bad to say about working with Five Star Properties. Rental process was easy and they were there to help answer questions quickly along the way. Office staff were great to work with on the phone and we will absolutely rent through them in the future!

"Great house except for two things"

Semi True Story-Great house except for two things. The bunk room was only accessible thru iffy elevator (one of the doors was not easily closed) and then thru garage or going outside. This was not revealed thru the description which made it not so desirable for children. It would be a good idea to inform renters of this. Also, the description of bunk room said that each bunk has a flat screen tv. It does NOT have TVs in each bunk.
PLEASE update your description to keep from having disappointed visitors!

"Rental company did not respond to…customer service needs work"

Rental company did not respond to questions posed prior to reservation. They also weren’t helpful with my effort to retrieve some items left behind in the house. But the house itself is a good option for a dog-friendly beach rental.

"We’ve used Five Star Properties several…"

We’ve used Five Star Properties several times in the past for rental housing in the Destin, FL area and it remains our first place to go when looking for vacation rentals.

"BALI ZEN"

BALI ZEN
Bali Zen was not what I expected since I paid over 10 grand to stay here. First, they kept giving us the wrong codes to get into the house and we got in late. Then, we were told we can’t use the golf cart. Also the hot tub is colder than the actual pool and there is no switches for it. There were tons of bugs, cockroaches, the place wasn’t bombed. The toilet wouldn’t flush downstairs so we had to have a repair guy come and switch it out. There is no game room that was mentioned in the amenities previously. It was beautiful but was definitely not worth the price.