"I had a query regarding my UTR and…"

I had a query regarding my UTR and setting up my account, this was dealt with very quickly by the team and great support over the phone.

"Laura was very professional and…"

Laura was very professional and efficient in dealing with my query.

"Excellent service by Laura Yates thank…"

Excellent service by Laura Yates thank you for your help

"Very friendly and helpful"

Very friendly and helpful

"Best Sterling Customer Service experience to Date "

Sarah Munro attended to my concerns. She was very patient and quite knowledgeable about using the app and its functionalities.
She explained thoroughly making sure the isasue was solved there and then.

"Based in the UK with UK staff."

Sterling's customer service is 100%.
The phone is normally picked up within two to three rings. And I would personally like to thank Sarah M who I have now dealt with on two occasions. She is so helpful and explained everything I was asking her.

"Such a good and friendly team to liaise…"

Such a good and friendly team to liaise with, I contacted Sarah who managed to resolve my issue and even rung me back to inform me it was 100% resolved.

"Good communication"

Good communication. If I need information regarding pension matters or anything to do with my pay it was communicated on WhatsApp straight away, quick replies, can’t fault them.

"As a contractor needing umbrella…"

As a contractor needing umbrella company services, was with them for several years and had no complaints and enjoyed a hassle free service. All my questions were dealt with promptly so conclude good value for money and would recommend .

"Be very happy with the concern and…"

Be very happy with the concern and availability! They managed to turn the situation around and I'm very grateful! Thank you very much !