"Prompt"

Prompt, polite, knowledgeable

"Being able to speak to someone on the end of the phone. Normally your in a queue and then you can't get through."

Just having someone on the end of the phone.

"Savannah was very helpfull and…"

Savannah was very helpfull and rectified my issues immediately.

"Phone query"

Phone call was quickly answered and the query dealt with very efficiently.
Overall a great experience.

"Needed help with expenses…"

Needed help working out my expenses and mileage on the app and Laura was fantastic , really helpful knowledgeable and great communication skills , thanks Laura I now know how it works 👍

"Sarah was very helpful"

Sarah was very helpful

"Savannah was very helpful."

Savannah was very helpful and talked me through everything I wanted and needed to know about the app. Got everything sorted for me on the call.

"Had trouble with the portal"

Had trouble with the portal, spoke to Sarah and she was great! Very polite, informative and explained everything to great detail, thank you!

"I found Kelly very very helpful and…"

I found Kelly very very helpful and easy to talk to with my inquiry and she was clear and precise in explaining everything to me and resolved immediately inquiries

"They understand the pressure of being a…"

They understand the pressure of being a contactor and are very effective in processing wages correctly