"Parts are not returnable even if not as advertised"

I ordered an OM chair with arm rests that are supposed to come to 9" above the chair cushion for an extra $75. I am 5'4" and the the armrests are not tall enough to reach the bottom of my forearms when parallel to the seat, coming only 8" from the top of the seat. When I asked the company if I could return the arm rests, they said no and that the measurement is only approximate. There is no customer satisfaction guarantee so I would recommend purchasing at a store so you can try the product and not ordering through the website.

"Keyboard tray"

Very nice high quality product

"Very helpful and pleasant to do business with!"

I spoke with Mike, I needed to purchase a handshoe mouse and I needed delivered as soon as possible. He was helpful helping me choose weather to have a wired or wireless version and he also did all his best to deliver it as soon as possible with no extra charge.

I totally recommend this place! and I will also buy there again without a doubt.

"still missing items"

I ordered 4 pieces together. So far only two have arrived. Strange that all 4 did not ship together....

"PERSON WAS VERY HELPFUL AND GUIDED ME ON LINE TO THE PRODUCT THAT WAS RIGHT FOR ME TO GET ME OUT OF PAIN"

LOVE MY PRODUCT - HUMANSCALE SIDEBOARD WITH MOUSE ON SAME TRAY

"Website was easy to use. Shipping was fast."

Fist order we have placed but the website was easy and simple to use. Products were well described. Once our order was placed shipping was fast.

"Good product and good service"

Had a number of emails back and forth to determine if the keyboard tray would fit. In the end, the track protrudes slightly from the front of the desk. My only negative is the return policy which has a hefty discount on the refund if you have installed the item and found that it didn't fit properly.

"The service was quick and prompt"

The package was delivered quickly and promptly.

"Great Keyboard Tray!"

Today, I received my keyboard from Ergo Experts. It's a great keyboard tray for the price!

"helpful"

The site had helpful information that aided my decision making process.