"Great product"

Great product, great customer support would fully recommend to anyone buying a gaming PC

"Ordered my son's first PC from Vibox"

Ordered my son's first gaming PC from Vibox. Did loads of research and these guys came up on top for me. Was still a little apprehensive as I don't know much about gaming PC's but having spoken to one advisor who went over and beyond , at Vibox, he was able to advise me on the best options. Honestly I couldn't ask for more as the PC arrived super quick in time for Christmas. It's all set up wonderfully and my son loves it. I also love and appreciate that these guys are always on hand if needed. Thanks Vibox .

"Site très pro"

Site très pro, livraison plus rapide que prévu. Colis bien protégé, montage et matériel nickel. Rapport qualité/prix imbattables, Super content de mon achat :)

"8.5/10, Great PC, Good customer service (though Delivery Incident)"

That last part is more DPD's fault than Vibox's, but I'll get to that in a sec.

The PC itself is remarkable, what I expected and more. Red Dead Redemption 2 runs at a buttery smooth 60fps roughly 95% of the time at all ultra settings, Minecraft with Shaders looks and runs seamlessly as well, and the internal download speed (without factoring wifi in) is very good. The RGB lights are also pleasant to look at and the fan is nice as white noise. I also intend to try out Hearts of Iron 4 and Ready or Not in the near future. Maybe Spider-Man 2018 as well.

Throughout the process my worries were alleviated more than once by the very good customer support line via email, and everything they said lined up with what I got in the end, wish more manufacturers/senders had this amount of transparency/contact with the buyer.

Now we get to the bad side of this, one which was outside Vibox's control, and more down to DPD's incompetence and blatantly ignoring my delivery instructions. The driver showed up just after 3pm, I was sick at the time so I had gone to sleep, with a note in the app mentioning that I would possibly not be able to answer the door, and that if that were to happen, to leave the parcel at my flat's front door. The driver instead came into the apartment complex and left it on the ground floor, my buzzer wasn't rung nor was I given a phone call. What ended up happening was my neighbor taking the package into her flat and opening it all up, something that very well could've ended in damage. Thankfully this was not the case, later in setup the PC was all fine with no missing parts, so I don't think I'll be pressing charges, but I most likely will end up reporting the driver, and refraining from using DPD again. I would also advise Vibox to potentially consider alternative delivery services if this becomes a reoccurring issue.

All in all I would rate my experience an 8.5/10, solid all around with a minor hiccup but a more than satisfactory conclusion to my PC hunt throughout this year, bravo Vibox.

"Excellent product and customer service"

I have been very satisfied with my Vibox PC and also, importantly, their customer service. I would highly recommend them. My PC experienced a problem with it's power supply however Vibox diagnosed and resolved the problem quickly and pragmatically. It was great to speak directly and quickly with knowledgeable people by phone and not be forced through a series of chatbots or automated menus. Many companies could learn from Vibox's excellent approach to customer service.

"Très content de mon achat"

Très content de mon achat.
L'ensemble est très bien emballé et j'ai reçu le matériel rapidement.
Si vous changez d'ordinateur, vous pouvez commander chez Vibox les yeux fermés.
Paul64btz

"First class service"

Excellent service and advise given to ensure I got the right machine for my needs.

"Tout nickel"

La livraison a été rapide.
Le produit conforme à la description.
C’est un 1er PC gaming pour mon fils de 11 ans et je trouve que c’est un très bon rapport qualité prix.

"VIBOX : Problème résolu en moiins d'1 heure !!!"

Suite à l'impossibilité d'installer un logiciel, Vbox à répondu rapidement et trouvé la solution pour une mise à jour de la carte graphique.
Je recommande cet assembleur pour sa réactivité.

"Fantastic stuff"

Fantastic stuff