"Fraser on the online team sorted out…"

Fraser on the online team sorted out the issue with ordering immediately. Top service

"Fraser helped me change my delivery…"

Fraser helped me change my delivery address so quickly on the online chat, very helpful

"Had a problem with an online order"

Had a problem with an online order, ordered it for a birthday present which was the same day, was told it would be ready within 30 mins to collect but then received an email 5 mins later to advise me 5 working days. The advisor Fraser was very helpful and sent me a gift voucher to use in store instead of having to wait for a refund. Thank you :)

"Super fast response time"

Super fast response time ! Easy and friendly to talk to and helped me straight away with my issue. Thank you Nadia !

"So I had an issue with trying to pay…"

So I had an issue with trying to pay for my grandsons birthday present on line. I called customer service and got a very nice gentleman by the name of " RON " . I told Ron the issue I had , and asked if I could purchase the item with him . Unfortunately that wasn't possible , but Ron said he thought he knew what the problem was with my PC . Well he did . He not only solved my tech issue with my PC , but gave me valuable information should I experience a similar problem in the future . Ron was friendly , professional and an I.T wizard . Thanks Ron your a star . Great Customer service

"online services"

Nadia was just a great help on the online customer services

"I had a issue with confirmation of a…"

I had a issue with confirmation of a click and collect and the support chat was very helpful

"Nadia resolved my problem very quickly…"

Nadia resolved my problem very quickly and was very polite too!

"Excellent service."

Excellent service.
Resolved my issue right away. Thank you

"Nadia was helpful in finding a balance…"

Nadia was helpful in finding a balance on a gift card when the website was unable to do so