"Great customer service"

Great customer service, which in my opinion is lacking from so many online companies of late. I would highly recommend them. In addition, the item I purchased is great quality and will give my toddler hours of imaginative play.

"Really satisfied with the way they deal…"

Really satisfied with the way they deal with everything. Glad I used them. Brilliant

"Recieved a faulty item which happens…"

Recieved a faulty item which happens sometimes and messaged using the chat on the website which usually takes ages to get through to someone but got through straight away and spoke with a Leuan who resolved this for me in a matter of seconds also extremely polite and professional. Amazing customer service and really impressed with their customer service chat option.

"Great shopping experience"

I have given the company 5 stars because they have great products, keep their customers informed, deliver very quickly and provide excellent customer service.
However, I buy toys on behalf of my playgroup and need an invoice. There is no quick way to do this at the moment as the link does not work,

"My delivery had been damaged beyond…"

My delivery had been damaged beyond repair by the courier and ELC arranged an immediate replacement delivery which was much appreciated.

"GREAT customer service following awful delivery"

Following a horrible delivery experience the customer service team was quick to respond and resolve the issue, I am so greatful for their responses and help in the matter.

"Broken but easily fixed!"

Bought a broken toy for my daughter, not their fault of course as they don’t make the toys. Issued a refund very quickly, customer service were very helpful.

"I lost the assembly instructions for an…"

I lost the assembly instructions for an older Fort and Vince sorted new ones within a day. Excellent customer service.

"22 months year old grandson happy"

22 months year old grandson lost the blue pilot from his ELC aircraft toy - this company replaced it free of charge making my grandson very happy. He says though he still misses the old pilot 😂

"Really helpful member of the team…"

Really helpful member of the team helped me out today with an order and sorted it for me so it arrives in time for my child’s birthday very pleased with the help!