"Ordered a building toy for my grandson…"

Ordered a building toy for my grandson but Unfortunalty some of the parts were missing, contacted elc and had a excellent response, quick and kept me up to date with my purchase, thanks

"I requested a return for a toy I…"

I requested a return for a toy I purchased online as my granddaughter received 2. The response was informative and prompt. I took the toy to a local The Entertainer store where staff were really helpful and friendly. The whole process was straightforward. Thank you

"Missing piece"

Bought a game and there was a piece missing. Emailed ELC with pictures and receipt. Had a new game sent to me a few days later. Very satisfied.

"Great Customer Service"

Unfortunately my item got lost in the delivery process, but I contacted Customer Services who were very friendly & efficient and they arranged a replacement with priority delivery

"Amazing service"

Amazing service. Sent pictures of broken hinge on post box toy and response was beyond expectation - a new post box arrived in the post with their complements.
Really grateful.

"Brilliant customer service"

Ordered a item online, charged but no confirmation email, product still in my online basket. No product arrived. Contacted the early learning center the matter was rectified quickly and a refund issued with 24hrs. Although the initial experience was poor when purchasing my product the customer service was brilliant.

"Very fast replies from Fraser and…"

Very fast replies from Fraser and helpful too thank you

"Fraser was very speedy at answering my…"

Fraser was very speedy at answering my questions and getting back to me regarding my queries. Thank you!

"Dealt with a lady called Hannah.."

Dealt with a lady called Hannah... She was very helpful and resolved my problem... Expecting express delivery very soon... Thank you hannah

"I would like to thank sena who was so…"

I would like to thank sena who was so efficient and quick regarding my issues via the Web chat. You have saved my sons birthday gifts thank you!