"CHARGED TOO MUCH"

I had to get in touch with customer service and went on live chat. They were quick and efficient and sorted the problem out for me within 5 minutes. Superb customer care and service.

"I wanted to return items I purchased…"

I wanted to return items I purchased online, for collection, however, I changed my mind the next day I went on the live chat thinking that It would have taken a very long time, but within a minute an agent named Charlie came on the live chat and then he resolved my issue within 2 minutes, pretty fast I have waited longer!

"Very fast customer service"

Very fast customer service. Also, very helpful with the problem of the order.

"Easy Communication"

Quick response time and clear and precise information

"Heeya Majnu"

Heeya Majnu - Quick help and kind.

"Made an online order to collect"

Made an online order to collect. The main item I wanted couldn't be got by the store. I requested to just cancel the entire order and be refunded. They did it immediately, very nice service received

"Excellent customer service"

Excellent customer service via their online chat. Spoke to someone immediately and problem resolved without issue.

"Excellent customer service!!"

Excellent customer service just wish energy suppliers had this level of customer service skills!! I’m impressed!

"Customer service was excellent.from…"

Customer service was excellent.from Isobel. Helped me track a package from a split delivery. Efficient, friendly and very helpful.

"Excellent customer service"

Excellent customer service, email responded to and problem sorted with a replacement order placed within an hour of original delivery. Thank you to Nadia!