"Bought several Crape Myrtle trees…"

Bought several Crape Myrtle trees thisspring, most never have shown any sign of growth. Very disappointing

"Bushes were dormant, then died"

I ordered white hibiscus plants from them in the spring of 2023 - they arrived in dormant state. After several months had passed, they did not show any activity of growth so I sent the nursery a note asking for guidance. Their reply - it might take an entire growing season for the bushes to come out of dormancy, so essentially wait until next spring.

Fast forward to 2024 - the bushes, as expected, were now dead. I sent them pictures and asked for next steps....their reply? "Sorry, you are outside of the 1 year warranty period."

Fortunately, I had expected that these bushes were in fact dead last year and ordered bushes from Home Depot online which were planted elsewhere -they arrived green and are doing great.

Words of advice - don't purchase anything from this nursery unless you want to wait 12 months in some cases to see anything green and/or be told that you 'are outside of the warranty period.'

"Awful experience"

Awful experience, do not buy from this nursery. I was excited to order from them because they seemed to be a reputable merchant, however, this was not my experience. I ordered six 5ft-6ft pawpaw trees but when they arrived they we barely over 3ft tall. I contacted customer service who asked for picture proof which I was happy to provide. They responded and said they would refund the difference between the tree size I ordered and those I received... $12. I told them this was not a suitable solution as they were not the product I had ordered and I did not want 3ft trees. And to call these trees is an insult to trees everywhere- they are sticks at best. I offered to send them back but they never responded and just issued the refund. In the correspondence I had with their customer support, they never provided their name which to me is a big red flag, not to mention highly unprofessional. I did get a good chuckle when they took the 4ft-5ft tree option for this product off their site right after I made this complaint- likely because they realized they don't actually have those trees in this size.

"12 of 20 Perennial Roots Apparently Dead Upon Delivery"

I received roots for 5 shade perennials. I planted all of them under the same conditions. The roots that had some greenery on them when delivered are all growing. The roots that didn't have any greenery have all decomposed. My success rates are as follows: Vinca Minor 4 of 4, Evening Primrose Yellow 0 of 4, Evening Primrose Pink 1 of 4, Bloodroot 0 of 4, and Hepatica 3 of 4.

"Buy Local"

Tennessee Wholesale Nursery FAILED in two critical areas:
CUSTOMER SERVICE - I ordered my trees for fall 2023. Never received the trees until late Spring 2024 after a long trail of email exchanges, false promises, no option to cancel the order, and major frustration.
POOR QUALITY TREES - I ordered seven trees. Two are growing (witch hazel). Three river birch and two elderberry are doing nothing after more than a month in the ground. It's not just the cost of the trees; it's the time and effort to prepare the planting holes, amend the soil, purchase supports and protection, keep them watered. All for nothing!

Going forward I will NOT purchase from TWN. I will visit my local nursery and purchase healthy, viable trees. You should, too.

"Dormant Sticks "

Rather than receiving thriving plants, you're sent dormant sticks and expected to play Dr. Frankenstein to bring them to life. It's a futile effort, and when you attempt to invoke the warranty, they dismiss it by claiming negligence on your part. It's nothing short of a scam. There are superior nurseries available, or even better, support your local community by shopping locally. I suggest wilsonbrosgardens.com for exotic plants online.

They responded with the same no resolution the plant died no help getting it replaced.

"My purchase "

The pink dog wood is very strong and growing very well. But I got 2 trees and 1 was free but the white dog wood is got had 0 life to it even after being planted s few months but that's the free 1 no hard feelings ill buy more soon

"I have always had good success with…"

I have always had good success with plants from you. Tks

"I ordered 6 persimmon trees and 20…"

I ordered 6 persimmon trees and 20 arborvitaes last December. 5 of the trees and 2 of the arborvitaes didn't survive. I was asked to send pictures of the dead trees which I did only to be informed that your warranty didn't apply to them. Please take me off your email list bacause I won't be doing business with you again.

"I bought about 15 fers roots That is…"

I bought about 15 fers roots That is only three live, and the rest didn’t come to all of them came up and died