"If I could I’d put Zero - Bait & Switch scam"

If I could I’d put Zero. I’ve wirked in the travel industry for years so know pretty every example of dynamic pricing. However, I believe this company is using this as an excuse to “bait and switch” (Legal Definition of bait and switch. : a fraudulent or deceptive sales practice in which a purchaser is attracted by advertisement of a low-priced item but then is encouraged to purchase a higher-priced one.)

When I clicked to book the room on the search it came up again £93 for 2 nights room only . When I clicked for the second time on the button to “book cheapest room” it then came up with a 3rd page still showing £93 with a button “book and pay”. On clicking on that button to the 4th page it then said “oh no the price has changed a bit” at €147, an increase of 54%, with the message “we always guarantee the lowest price”. This to me indicated that dynamic pricing is changing but guaranteeing the lowest price at that time of booking. No where on that page did it mention something had to be “claimed back” or link to the terms and conditions. Stating “guarantee lowest price” is not the same as having a price guarantee and I think the booking page is misleading as it offered the price of £93 3 times before telling me it had gone up to €147 when I went to pay whilst telling me it always guarantee the lowest price with no reference to the very specific criteria. I searched again and got the booking for £118 inc breakfast !! Avoid this company I complained about bad practice and just got further BS.

"ATTENTION ARNAQUE"

ATTENTION ARNAQUE
RESERVATION 33 € sur leur site mais débité 44€ et l'hôtel loue 39€ la nuit
Arnaque et malhonnête
Ne pas utiliser ce site . payer plus cher chez nustay que la chambre ne vaut.
Très mécontent

"I would have give 5 stars if I hadn't…"

I would have give 5 stars if I hadn't had the hassle at the beging to get my refund. But I do appreciate that you made it right and I will use you again.

"Ach Nein! Die Preise wurden ein wenig verändert"

----Meiner Meinung nach Clickbaiting Masche---

Die Preise sind dynamisch und Updates geschehen mehrmals am Tag.

Wir garantieren stets den niedrigsten Preis.

Aktualisierter Preis: €293.00

--- statt €234 (booking.com €274)---

"Nustay is a scam **Update** If Nustay is not a scam, it is Deceptive."

This is a scam, after approving the price and giving them my credit card info for the booking, Nustay said the room was a different price. The price was increased. My bank also called my cell phone immediately and said that Nustay was a fraud risk and they denied the payment.

I booked the same room with Expedia for the less than the "New Adjusted Price".

**Update** Nustay promptly replied to my negative Rating. This was very professional. However, their response was to tell me that it is expected for the price to increase after the credit card information is collected. After investigating father, I see that Nustay is notorious for Bait & Switch pricing. They list unrealistic low prices, and then increase the price after they collect your credit card information. Their explanation about confirming price and room availability is only an excuse. I have never used another online booking site in the last 20 years that operated this way. I also found out Nustay is based in Denmark. This business practice may be acceptable in Denmark, but it is unethical in the US.

My recommendation is to AVOID Nustay for your booking.

"Scam!"

Scam!
Misleading practice. The price went up after adding your card details.
this is definitely not acceptable

"Excellent Customer Service"

I was booking for a last minute hotel room and found that Nustay had the best rate. So I booked immediately and right after I called the hotel for confirmation. However the hotel couldn't find the reservation because the system took time for transaction to go through. I emailed the customer service of Nustay to secure and confirm the booking. Olivia, the agent who helped me that day was quick, professional, and responsive. She proactively contact the hotel and resolved the issue in less than an hour. I highly recommend others to try them.

"Lockangebote - der Preis ist bei der Buchung weit höher!"

Auch bei mir: Relativ attraktiver Preis für ein Hotel in Singapur für 90 Euro die Nacht (Reisedauer: 25. bis 28. März, Hotel Parkregis). Als ich dann buchen wollte, poppte auch bei mir ein Hinweis auf mit dem üblichen "Oh nein...."-Text. Der Preis wäre plötzlich 149 Euro. Äh, what? Schade, denn schon einige Stunden vorher wurden mir 90 Euro angezeigt. Nur wie gesagt bei der finalen Buchung ging er hoch - das ist doch schon ein merkwürdiger Zufall.... Schade.

"Découverte de Nustay"

Je viens de découvrir Nustay en passant par Google Maps pour réserver, cela s'est fait très rapidement.
J'ai reçu la facture puis la réservation 10 minutes après (comme prévenu dans le premier e-mail), étonné car bien moins cher.
Je venais de tenter chez un concurrent où j'ai subit une mésaventure.
Cordialement.

"Bait & switch"

I can only confirm, bait and switch.
In my case, the price increased by 30%, nullifying any advantage against booking.com or any other online service. I'll report them to google and tripadvisor too, so that they're not presented in their price comparison anymore.