"Recommend Nustay"

Easy to use! Great that taxes are included in pricing. Hotel had not received our reservation, but I had the confirmation code so that helped!

"Didn’t get what I signed up for."

Description said King Suite. Got a confirmation on our room. Went to check in and Resort didn’t offer such a room. Got a room with two double beds. Resort was over booked and we almost didn’t get a room. The resort was great. Wouldn’t trust the site to use it again. Too many other choices.

"Was smooth and easy platform to use"

Was smooth and easy platform to use. Only issue was in my haste to make the booking I made it for Sunday night, not Saturday!

"Terrible don't use"

In response to the company's response below - you shouldn't send an email confirming the order and process the payment if you haven't actually booked the room. It's very confusing and no other travel site does that. I didn't get the follow up emails until I reached the hotel.
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Terrible. They confirmed our order and we drove 3 hrs to the hotel only to find out the room was not booked. Then we get a an email from Nustay they didn't confirm the room with the hotel eventhough they processed the amount and said the order was confirmed.

Wow what an unreliable company. Be very careful. Never happens w expedia or other reputable sites.

"I loved the service and the employees…"

I loved the service and the employees was awesome ! Tad bit expensive though

"Low prices increase when trying to book"

I have tried to book multiple times via Nustay, routed through the Google Maps hotel search. However, on FOUR different occasions (I have screen shots as proof), the price that was quoted ends up CHANGED and the new "updated" increased price when I am trying to check out is often hundreds of dollars higher. This is AFTER I enter credit card information and my email information. I end up declining this price. I am incredibly suspicious their deals are a scam to get information from us. Even more concerning, they try to flag the negative reviews from people who this also happened to who DON'T end up booking the hotel so others are not aware of this disturbing practice. Will be reporting to BBB.

"It was a clean hotel with basic…"

It was a clean hotel with basic amenities, including air conditioning and bathrooms in each room. There were apples at the front desk, which was a nice touch.

"Nustay was quick and easy booking a…"

Nustay was quick and easy booking a last minute needed room. The site saved me $30 over what my friends paid for the same room at the same booking time. Thanks

"It’s great and very easy to book"

It’s great and very easy to book. Got the best price for my luxury stay.

"I had good excellent experience WITH…"

I had good excellent experience WITH NUSTAY..Thanks to crew members...Best of luck