Coconis Furniture & Mattress 1st

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282 reviews
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Coconis Furniture & Mattress 1st

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William

5.00/5.00

"I was very satisfied."

I was very satisfied.

03/02/2018

John Underwood

5.00/5.00

"Very good experience in our search for furniture for our new house!"

Very good sales person. Hopefully the couch will arrive on time and in great shape! Great selection of furniture. Recommended to bus by our daughter, and now we recommend Coconis Furniture to YOU!

02/02/2018

Ellen Altop

5.00/5.00

"We went in just to look at recliners"

We went in just to look at recliners, but ended up finding one my husband liked. And it's power, and the price was what we would have paid for a regular recliner somewhere else. And our salesperson Laken was great and not pushy.

02/02/2018

Arnell & Tammy

4.00/5.00

"Good Selection and Friendly Staff"

The selection is very nice with different price points. They have several unique pieces that were really cool from farm house style to contemporary. Friendly staff with fairly good knowledge of furniture and willing to go research if the answer is not clear. The only down was that I have to wait longer than expected for my new sofa but it is all good.

02/02/2018

Cindy

5.00/5.00

"Very happy with my purchase and ease of …"

Very happy with my purchase and ease of purchase loved they even took sale price for me after sale was over! I’ll be back!

31/01/2018

Tarrie

5.00/5.00

"Harry listen to what I needed and show …"

Harry listen to what I needed and show me options that would work for my family. We love our new sectional. He made the process very easy. Thank you

31/01/2018

Vance/Amy

5.00/5.00

"Beautiful showroom"

Beautiful showroom. Danielle and all the sales team are friendly and helpful. The delivery staff was great too. We bought a bedroom set and then went back 2 months later and bought a huge made to order dining room table and 12 chairs. Bo Coconis took a lot of time and helped us with our dining set himself. We are so happy with the look and quality of our furniture and wouldn't hesitate to return or recommend this store.

27/01/2018

New house owner

3.00/5.00

"Had furniture for about 4 months and …"

Had furniture for about 4 months and handles are already falling off, very expensive, but otherwise we buy all our furniture there because we usually find what we want.

27/01/2018

Robyn & Jarrod

4.00/5.00

"Sales lady was very nice! But needed to know that the floor sample was faded and not the color customers would be receiving."

Sales lady was very nice. Informative. But she did fail to tell us that the new furniture that we ordered would be much much darker than what was on the sale floor. We liked the color of the sales floor. And we were shocked to find out that the sales floor sample was 7 years old and very faded, according to the sales lady. She said we could return it before 7 days, but we already gave away our old furniture and would have no furniture for anther 7 weeks. AND we would be charged a restocking fee. That was totally not ok. We picked out furniture that we thought was going to be a caramel color. And we received a coffee/mocha color. Beautiful color, but definitely not what we thought we were ordering. So please please please get rid of those samples and get floor models that are the true color of what the customers are ordering. We decided to keep the furniture. We pleaded with the sales lady to exchange that floor sample. Because it was quite a shock to get furniture that was completely the wrong color. I have pictures if you would like to see the difference.

25/01/2018

Suzan

5.00/5.00

"It’s a little hard to write a review …"

***Update******

Thank you so much for contacting me directly. It is very rare nowadays to receive personal customer service which in my book gives you a 10!! The delivery process was not explained to me when I made the purchase but you clarified how it all works and I appreciate that. Not only do you have excellent customer service but you have gone out of your way to get me some of my furniture here sooner. I can’t thank you enough!!



It’s a little hard to write a review when I haven’t received my furniture that I ordered back on Dec 30th!! Staff are friendly but it takes way to long to receive the items!! For this reason, I will think twice about using Coconis.

25/01/2018
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