Coconis Furniture & Mattress 1st

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282 reviews
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Customer Reviews about

Coconis Furniture & Mattress 1st

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Vincent

5.00/5.00

"Good prices with friendly help"

Good prices with friendly help

18/01/2018

Teresa Fraunfelter

5.00/5.00

"Furniture shopping made easy & enjoyable 👍🏼"

Excellent...love, love love the leather furniture. The king adjustable bed is also high on our approval list! Great buying experience, no high pressure sales but the salesman stayed close enough to answer any/all questions that arose. The kids also enjoyed the shopping experience and were welcomed with open arms. A+ score from me! 👍🏼

17/01/2018

Lisa

5.00/5.00

"Great salesperson"

Great salesperson. And great selection.

17/01/2018

Richard

5.00/5.00

"Gene Jones"

Gene Jones, the sales agent that helped us with our purchase was well informed about the products we were interested in. He was very helpful in making sure we picked the right bed frames and mattresses
that would help us get the results we wanted. He also took his time with us letting so think & decide what we wanted.
I have dealt with the Coconis Store for years. They are my number one place to buy furniture of all types. I highly reccommend them!

17/01/2018

Kevin

2.00/5.00

"Sorry I ever walked into your …"

Sorry I ever walked into your establishment. My wife had to assist the sales man on "your" computer system on how to find and order our furniture, the salesman was clueless. Plus we were told that our furniture was covered by dog scratches, LIE!!! So we have brand new furniture with scratches on it that we can't do anything about. We did receive a $250 gift certificate for the miscommunication.
We recently purchased a king size mattress. It was delivered and our old mattress picked up.... However, when we were making our bed, there was a noticable rip next to the handle. Called customer service, was told they would replace it at no charge. I set up that I could bring the damaged mattress to your Hebron location and pick up my replacement mattress. I loaded up the mattress, took it to Hebron, to find out that they have no clue on where my mattress was. I was told that it was in a truck somewhere. Was promised by the clerk, not the manager (who was showing no remorse or concern about the situation) that I would have my new mattress that day. At this point I had no mattress. Per the clerks promise our mattress showed up with a few hours. The manager had not much to say at all, I don't think he actually did. The clerk handled the situation like a pro. I can't wait to pay off this account and wash my hands clean of Coconis completely.

17/01/2018

Brittney

5.00/5.00

"I had a great experience with Coconis …"

I had a great experience with Coconis when I was looking for a dining room table. The process was so quick and Anita was great to work with.

17/01/2018

Lori & Justin

1.00/5.00

"I chose a couch but when it was …"

I chose a couch but when it was delivered the guys said it wouldn’t fit through our door. The delivery people were able to make this assessment without trying or even measuring the door or couch. So I returned to the store to choose another couch, being told that the couch I choose must come apart into 2 pieces to fit through the door. At the store none of the sales people knew which couches would come apart but after some research was only given 3 couches to choose from. After choosing a couch I really didn’t like, it was delivered and low and behold did not in fact come apart!! But did in fact fit through the door!!

17/01/2018

Jeff/Teri

5.00/5.00

"Wonderful selection and customer …"

Wonderful selection and customer service.

17/01/2018

Carma Jean

5.00/5.00

"Everything went as scheduled in a …"

Everything went as scheduled in a timely.manner

17/01/2018

Sally

5.00/5.00

"Great product"

Great product, custom ordered and ready early.

17/01/2018
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