"Alexa travel"

Alexa travel - my partner was scammed out of £850 by them for a flight that turned out to be just a reservation only with Qatar Airways. She looked up Qatar customer service on Google & it went through to these lot trying to pass themselves off as Qatar. After we realised we’d been scammed it was impossible to get hold of them again as the phone just kept ringing nobody would pick-up, I think the call actually went through to India.

"Thanks Mr Paul"

What a problem solver mr Paul really is. Alexa travel really is a genuine travel agency. If anyone has got any problem with their flights, pick up the phone and ask speak to Mr Paul. From my experience, he really is professional. He turned my anger my worries into reassurance and he is absolutely awesome.
He turned my voucher into a new flight regardless I had to pay extra but problem solved and this is the truth!

"Haider was very helpful today arranging…"

Haider was very helpful today arranging flights for me checking and rechecking to find preferred dates

"I was contacted by ARRON at ALEXA…"

I was contacted by ARRON at ALEXA TRAVEL who told me my flight in Jan 25 was cancelled (I read on Google that BA were experiencing engine parts shortages) so we had to pay more rebook charges. So much planning in our trip meant I was anxious as I was told payment had to be made before the tickets could be released. I have spoken to BA who confirmed no such payment was due. The Halifax bank fraud department are helping to recover our money.

"Thanks Jack for wonderful travel plan…"

Thanks Jack for wonderful travel plan it was very economical . I strongly recommend you and your services.

"Great Service "

Great Service

I travelled in May 2024, The service which they provided are amazing 10/10

"SCAMMERS!!!!!"

SCAMMERS!!!!!
The 5* ratings are probably them placing the ratings.
READ the 1* ratings becasuse this Company is a SCAMMER along with Times Travel. One in the same.
I thankfully noticed the merchant being different than BA at point of sale. Checked the companies and saw the SCAM WARNINGS. Cancelled my Bank Cards!!
DO NOT GO NEAR THEM.....

"Purchased flight tickets not delivered"

Purchased flight tickets, paid full amount. Forced us to sign a consent that no legal obligations after the sale. Failed to deliver the air tickets, now I cannot go bury my nephew, I have to struggle to vent for funds to travel for my relatives funeral.
A Bogus company indeed.

"Scammers scammers"

Scammers scammers! Avoid Avoid! If I could would give 0 stars. I was scammed out of £375 pound. I thought I was talking to someone from Qatar Airlines, my call had been transfered to a guy supposedly called John, he led me to believe I was still talking to a Qatar Airlines representative, at no point did he let me know I was actually talking to someone from a Third Party travel agency. I was coerced by this person to pay £375 (originally he asked for £450) I was told whilst making a transaction for my original flight the price had increased and If I didn’t want to lose the flight I needed to pay more money. At this point I didn’t realise my bank had refused the full payment for flight £1811 thank god they did. John continued to coerce and bully me into paying the extra money. Against my better judgement I paid the £375, I was so scared I’d lose all the flight money. After they received my money John requested I pay full amount for a flight they had on hold for me when I received money back in my bank. I didn’t feel comfortable about the situation so I read reviews on Alexa Travel and realised I was just one of many who’d experienced similar scam issues with this company. It was only after I confronted John and raised a dispute about the £375 supposed holding fee and flight price that they owned up to being a third party company. They refused to refund my money claiming no wrong doing. I’ve contacted Watchdog requesting a full investigation into this company. I have also contacted my bank regarding fraud. Think carefully before having anything to do with this company, I have nothing to gain by writing a false review, so please take heed and believe the reviews you are reading about this company being scammers. Ask yourself one question if so many people have claimed to have been scammed why am I even contemplating booking flights with them, am I prepared to take the risk of losing thousands of pounds. The few positive reviews do not detract from all those people who are telling you it’s a scam! Use your intuition, don’t risk losing your hard earned money with these fraudsters.They will take your money and leave you high and dry.

"Quick resolution "

I was redirected by Rwandair Express whilst trying to add special assistance for my mother. I spoke with Eric who was quite helpful and did that free of charge.