"Great Tours at Great Prices"

We've done four trips with Gate 1, to far-flung destinations. They've all been great. There are always a few irresponsible, immature whiners who blame any bad experience on somebody else's incompetence instead of their own.

"Gate 1 has treated us great."

Gate 1 has treated us great. Two years ago, I had to change flights two or three times, and although on the last time they warned me there would be a change fee and I agreed, they didn’t charge me. Also, when I found they had a better deal on a trip we had booked, they switched it easily, and we got a slightly longer trip at a lower price. We also find that their trip insurance cost is very good – only company in which I’ll take THEIRS rather than getting my own elsewhere. Finally, when I had a trip insurance claim, they were very helpful. They have high integrity, and their prices are very reasonable.

"Great Rhine River Cruise"

Went on a Rhine River Cruise with Gate 1. The staff is wonderful. I really enjoyed myself.

"Horrible and terrible customer service"

Travel agencies should be accommodating and understanding with their customers. Apparently, that is not the case with Gate 1 travel. Once you book with them, don't expect them to make any changes for you. Their reservation changes policies in a nutshell, means you can't ever change your flight details for whatever reason you have. Even life or death situation, they won't allow you to change. Their customer service reps are rude when it comes to negotiation some changes. They are firm and don't care much about their customers reasons for asking for some changes.

"If you want to get violently punched…"

If you want to get violently punched and kicked by the Captain Ambrose Manolache, fracturing your ribs, injuring your lung, Gate1 Travel is the river cruise line for you! Enjoy!!!

"A TOP RATE COMPANY"

We have taken at least 10 trip with Gate ! and have 3 more planned. Meticulous with planning, incredible guides, 4-5 star hotels. Who could ask for more?

"LOST $1600. NEVER AGAIN!"

I, too, was scammed by Gate One's suggestion of travel protection that not only protected me from nothing (I was told it was for "any kind of cancellation") and lost $1,618.00 to their lie. I could find no one to discuss it or help me at Gate One or the insurance company.
I am positive I requested insurance that would cover me for any reason and am horrified they remain in business while pulling stunts like this.

"Have booked 4 vacations with gate1"

Have booked 4 vacations with gate1. Very easy to use site. When you call they are very helpful. On 2 vacations there were gate1 representatives in hotel lobbies. Both ladies were pleasant and helpful.

"Had a great time two weeks and a great…"

Had a great time two weeks and a great European tour! Nice people to deal with . They were so obliging with us a group of 7. We had plane problems but they waited for us. Thank you Gate 1!

"This was our first trip booked through…"

This was our first trip booked through Gate1 Travel although a friend has used them before with the same excellent results. We originally booked a trip to China but due to political tensions between the Chinese government and Canada we decided to switch our destination. Gate1 easily accommodated our request for a nominal fee. We chose their 8 Day Essential Greece tour for this October. Gate1 had a representative to meet our plane as we landed in Athens and escorted us to our hotel answering questions and providing commentary along the way making the ride through rush hour traffic quite pleasant. Our guide for the tour was Constantinous Sfikas and I doubt if there is a better guide to Grecian culture and history. His knowledge is deep, expansive and always at the ready. No question is too obscure and all are answered with a smile and a friendly attitude. He knew all the tricks, best places and interesting stories that make ancient Greece live again for our group. His knowledge and skill maneuvered us through the ancient sites in a way that we avoided the crowds and always obtained the best possible experiences. I highly recommend Constantinous and any trip he guides as well as Gate1 for their excellent service.