"Good competitive prices"

Good competitive prices, UK based call centre as well. Very impressed

"Operative phoned me to advise my energy…"

Operative phoned me to advise my energy deal was coming to an end, was satisfied with the result, not pushy or intrusive, very knowledgeable and efficient.

"Excellent customer service"

Excellent customer service with regard to update contact and new price increase, helpful customer service operator Abdelilah. Goto.energy were the most competitive in comparison to other providers. However, I feel the huge price increase 'apparently' due to the Covid pandemic 'excuse' is appalling and this is across all providers. This is a money making scandal which the government is partially responsible for. General public are being penalised at every opportunity. Shameful !!

"Easy to deal with, good prices"

Easy to deal with. Good prices.

"I was very happy with the young man who…"

I was very happy with the young man who assisted me today.
He was so honest and fair, he told me because I was in credit with my account he could offer me a fixed Deal for 12 months for slightly less than I was paying now, overall I was very impressed, a lovely, friendly, kind man.... Thank you so much 😊

"I needed a revised quotation and to set up a new contract…"

I needed to set up a new contract for 2021/2022. fully the new contract detail
I was given a quote that I could not find in the comparison sites that was better than any I could find.
Abdul was efficient, polite and easy to talk to. He explained all the details of the new contract and set up a revised direct debit - it was easy.

"I am clueless on the computer but…"

I am clueless on the computer but Frankie patiently guided me onto a new tariff

"Excellent service"

Excellent service

"Efficient and clear"

Efficient and clear. Did not like the setting up account details as no emails or documents were sent through till afterwards. Reason I felt uncomfortable in case of a scam however it was ok and all seem to be in order so far.

"continuation of new contract dealt with…"

continuation of new contract dealt with efficiently and quickly. Clear instruction and explanation.