"Polite and friendly customer service"

Polite and friendly customer service, Response rate was very quick

"all good other than the the15% increase…"

all good other than the the15% increase . When i am always in credit with you .
Ian Cole 07860 270902

"Thank you for understanding the reason…"

Thank you for understanding the reason I wanted to stay in my usual Tariff, and as I explained, I wasn't prepared to pay £93.00 per month, when I am using the same amount of dual fuel, and we are approximately £200.00 in credit, that can be used to offset against my monthly payments.

"Thanks for the service"

Thanks for the service

"ANNIE ,HELPED ME TO CHANGE MY TARIFF…"

ANNIE ,HELPED ME TO CHANGE MY TARIFF AND EXPLAINED EVERYTHING CLEARLY TO ME IN A FRIENDLY MANNER

"Renewal of contract .Called to renew my contract done quick…"

Called to renew my contract done quick and efficiently and to request refund on credit

"Like the monthly bills for the correct…"

Like the monthly bills for the correct amount!😁

"I spoke to a most helpful lady"

I spoke to a most helpful lady, Annie, who arranged to organise my switch for both Electricity & Gas for a Years Fixed Fixed Period commencing 20th July 2021.
However, she explained there is a new Tariff coming shortly & should this one be better she will advise me. I must say I was most impressed on this kind of service . Many thanks . John Macleod.

"very very good you are all ways there…"

very very good you are all ways there if needed and the best is all ways some one at the end of the phone with out waiting.
yours gratefully mr john critchley

"GoToEnergy have given fairly good…"

GoToEnergy have given fairly good customer service, the only gripe I have is that they shouldn't push their option for renewal, by email and telephone, before I can look at the competition. By pushing before the 49 days they are not allowing comparison without penalty.