"Great helpful chap"

Great helpful chap. Really clear and efficient
Thanks

"GOTO answer the phone with UK based…"

GOTO answer the phone with UK based staff. The website works well and it's easy to find what you're looking for. They support smart meters. The tariff is competitive, I could have saved £30/year by changing to GREEN, but I didn't think it was worth the hassle.

"Straight forward sorted in 10 minutes"

Straight forward sorted in 10 minutes

"What can one say"

What can one say. The energy was available 24 hours a day as it is with all suppliers. The the main reason one switches supliers is to get a cheaper deal.
Octopus was cheaper but only by £1/month which is not worth the bother changing.

"Very helpful second year with them no…"

Very helpful second year with them no problems

"Arranging ability to control my mother's account"

I emailed gotoenergy to arrange changing the tarrif on her account. In order to do this I had to show my PoA. I was told I could photograph this document.
This was submitted and approved. She has been moved to a better tarrif

"Easy to use the website."

Easy to use the website.

"Still reasonably competitive and…"

Still reasonably competitive and efficient even after price rise

"A very caring company."

A very caring, thoughtful and professional organisation which really does have customer care at the heart of all their dealings. We are proud to recommend goto.energy.

"Polite and effective telephone contact."

Polite and effective telephone contact.

Refund of over payment addressed.