"lovely services from the man it took us…"

lovely services from the man it took us to wait few hours but we manage to share neighbours toilet but everything was stopped until we received the service. The service man was very professional and friendly

"Fast and efficient response when my…"

Fast and efficient response when my boiler broke down, UW answered the boiler insurance claim quickly and organised an engineer to attend within 24 hours.
Edan the engineer attebded within the 4 hour time slot and was polite, friendly and efficient. Very professional too.
Thanks so much UW and Edan.
Woukd definitely recommend Utility Warwhouse for not only being a great energy provider but also a fantastic boiler insurance service!

"Efficient service when I rang up to…"

Efficient service when I rang up to make the claim. Came on time to look at the job. The guy that came was called Darren. He was very helpful and professional . Lovely guy. Explained they would be back on Tues. Due to needing scaffolding

"Good communication throughout"

Good communication throughout. Work was carried out efficiently, successfully and on time. Contractor was pleasant on site and throughout the job. Explained why and what he was doing. Excellent whilst here.

"Very and well handled call by the agent…"

Very and well handled call by the agent and very polite

"Friendly and extremely efficient staff."

Friendly and extremely efficient staff.
It made the experience pleasant .

"The engineer was friendly and took his…"

The engineer was friendly and took his time to examine and resolve the issue. He did not rush to do the job which was very good of him.
Thanks

"Excellent"

Excellent smooth service and resolution to an issue with my boiler - really fast callout then ordered and fit the part the next day. Communication was also great at every step - calls to confirm appointments and that the work was carried out etc. Brilliant service and would definitely recommend (and use) again 👍 Thank you!

"I had to wait from Tuesday 7th to…"

I had to wait from Tuesday 7th to Wednesday 15th before my boiler was fixed not good enough as we are pensioners and was without any hot water or heating

"Emergency call out for water escape. "

Managed to get through by phone in a very short time and received helpful advice on how soon I could expect an engineer.