"Blank key delivered to local timpsons"

Blank key delivered to local timpsons. He was very helpful and it took about 15 minutes with the vehicle and his equipment to programme the new key. All works fine and the Timpsons guy was excellent.

"I would give minus avoid this excuse…"

I would give minus avoid this excuse for a company that take your money and fob you off with a load of lies.

"KeyNow Machine"

Used the KeyNow Machine, branded with Timpsons in Hedge End B&Q to cut 3 keys. Got them back home and none worked. Receipt said to go to a local Timpsons if there are issues. I did this and was told the machines are always spitting out the wrong keys. The guy at Timpsons replaced the keys for me with the correct key. Will stick to a human cutting keys next time.

"Great experience with keynow"

Great experience with keynow, both buttons had disintegrated. Sent off and was back a couple of days later with the old body and the new key complete and perfect. Over the moon for half the price if we had gone to the dealer.

"Not a real service"

Your key will come back from KeyNow in the exact same condition you sent it to them in and they will not respond to any attempt at contact.

This is basically a £70 scam.

"Quick delivery and works straight away"

Wow quick delivery of key and pairing device bit annoying that there's no instructions included but 5 mins of messing and it works and I have central locking again 2 days from ordering to working well impressed thanks 👍

"Ordered a replacement key and ended up…"

Ordered a replacement key and ended up in a computer that says no situation. An absolute shambles, got stuck in an exchange of emails with the ludicrously named Customer Services.
I threw the towel in at the end and asked for a refund.
Not worth the hassle pay the extra and go to the main agent. The one star was only given so I could leave this review.

"Complete scam!"

I ordered a key from them in March and I am still waiting. When I contact them they just pass me on to the agent in Basingstoke who say that they can not program the key. I have had to threaten them with legal action for them to say they would give me a refund, but only when they get the key back from there agent. Not my problem right? DO NOT use these guys!

"(KeyNOW appaulling) The company uses Timpsons shoe repair"

The company uses Timpsons shoe repair. Paid for a replacement key and waited over a month with no response from Timpsons. KeyNOW stated the key had been delivered to shop. Timpsons stated no key had been received. KeyNOW then stated they will sort it out and further stated my key will be at shop in a few days. Waited and contacted shop who once again stated that they had not received the key. After informing KeyNOW of my frustration they stated the shop doesn't programme keys. For me to pick up key and take it to another shop. No apology. No name on emails...Would not recommend to anyone.

"Don’t bother.."

Don’t bother..

Recommend by Timpsons. Waited 15 days just to have the visit cancelled 3 times during this.

Waiting to see if they actually refund me now.

Do not waste your time with them.