ClearSale

Business Services
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181 reviews
Overall Rating
Customer Reviews about

ClearSale

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Tony

5.00/5.00

"It is a great and inexpensive comfort…"

It is a great and inexpensive comfort to have Clearsale operating in the background. Plus, when there appear to be resolvable issues with a would-be purchaser, their customer service is right on it to see if the transaction can be saved.

24/04/2019

Roxie Boyd

5.00/5.00

"ClearSale is easy to use and has…"

ClearSale is easy to use and has excellent customer service.

24/04/2019

Lin Sihao

4.00/5.00

"Customer service is excellent"

Customer service is excellent. Have to give it to their staff for promptly replying to emails and refunds etc.

Refund timing can be improved. Chargeback submitted this month have to wait till the end of next month before receiving the refunds. Would love if it's refunded on a case-by-case basis like Signifyd does.

23/04/2019

Butch Jouaneau

5.00/5.00

"Excellent Service ,Great…"

Excellent Service ,Great Protection,reasonable pricing Well worth it They are stopping the Scammers! A must in todays Ecommerce World 100% Satisfied -Big Time Thumbs Up

23/04/2019

Igors

5.00/5.00

"Great Company and Service!"

Great Company and Service!

23/04/2019

Josh C.

5.00/5.00

"Great addition to our website"

Great addition to our website. So.etine there ate so.e issues with integration, but the customer service response and results are excellent. I highly recommend Clearsale.

23/04/2019

Abby

5.00/5.00

"Clear Sale is very professional"

Clear Sale is a very professional company,
Their help has been (and is) a point of reference for our job,
We highly raccomend them,

The team of Carolazeta.com

23/04/2019

Dave

4.00/5.00

"Good service and appears to have curbed…"

Good service and appears to have curbed our fraudulent sales, which is exactly what we needed. Main criticism is the app. Not easy to use, and often functions do not work such as invoices. Also everything is shown in $US regardless of which country you are trading in.

I would also like to see the speeding up of approvals. Currently some take a few hours, others 12 hours. If we receive an order around Midday, it can often not clear until later that night.

So far so good in general, once the app is sorted this will be much better.

23/04/2019

Tamara S

4.00/5.00

"Needs some updates..."

We have some sales that don't make it to analysis and I have to email the customer service line. But they usually get back to me within a day or two with approval or denial.
Asides from that their great. I just wish we would solve the issue so I don't have to micromanage each sale.
Also, they bill in USD, which would have been great to know prior to signing up.

23/04/2019

Allan Phillips

5.00/5.00

"Easy to implement and use"

Easy to implement and use. Great peace of mind in working with them.

23/04/2019
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