ClearSale

Business Services
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181 reviews
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Customer Reviews about

ClearSale

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DC

1.00/5.00

"Very poor experience working with David…"

Very poor experience working with David Fletcher and Brian Clarke. Typical salesmen overpromising and underdelivering. Great guys in the beginning from first point of contact to plug in. However, once all these issues started arising 1 week into Clearsales system, we had to call it quits. The VP of Operations came back offering to waive first month and saying that they would be able to resolve all the issues we were experiencing. I emphasized that they should've handled all this from the start so what makes me believe they will actually get it done. Clearsale messed with our sales flow big time and it was the biggest headache I've ever experienced working with any company. After cancelling with them, I receive an invoice in which I forwarded to David and Brian. Of course, they go MIA since I am not their client anymore. After multiple follow up emails on my end over the course of 5+ days, David Fletcher finally replied (not politely) after I advised that I would be taking this to their supervisor. This review would've been avoided completely if I would've just gotten one simple reply confirming not to worry about the invoice that should not have been sent to me. To top it off, we just got charged last night even though they stated we would not get charged. Pretty ridiculous. They really need to figure it out over there. Do not waste your time with them.

20/04/2021

Customer

1.00/5.00

"Absolute scam"

Absolute scam, standard Florida company operation... their service does nothing, it's just a sales trick. We tried to cancel the service and they are still charging our card and won't cancel the service. This is theft and this company is worthless. STAY AWAY

20/04/2021

Bob

5.00/5.00

"Great and easy to use"

Great and easy to use - no chargebacks since we starting using Clearsale and very few sales are declined - thanks Clearsale

15/03/2021

wishrockrelaxation.com

3.00/5.00

"Not so happy at all with how my fraud…"

Not so happy at all with how my fraud case ended up. It's been quite a headache actually.

03/03/2021

theairpurifierstore.com

5.00/5.00

"Great Company and Good Value"

We have partnered with Clearsale for a number of years. They are well priced for great value. They are very responsive to any issues we have on system issues or customer approval follow-ups we need. They've allowed us to focus on our core business competencies rather than spending countless hours investigating orders for potential fraud, as we did before. Overall an extremely positive experience and a pleasure to do business with. I would highly recommend them for your business.

19/02/2021

USA Optics

5.00/5.00

"This company has been wonderful for…"

This company has been wonderful for us... highly recommended

19/02/2021

Her Majesty's Jewels

5.00/5.00

"We have a great deal of confidence in…"

We have a great deal of confidence in our transactions because of ClearSale.

19/02/2021

Surpriseforyou

5.00/5.00

"Impressed by their customer care"

ClearSale really cared about my business specific needs, and always went beyond to tailor it to my business.

19/02/2021

Dan

1.00/5.00

"Avoid ClearSale if you give care about…"

Avoid ClearSale if you give care about your business.

From the first sales rep, until the last customer support representative, every single Company represenative lies to the customer so they hear what they want to hear.

1. The worst customer support - They take many days or weeks to answer simple questions about your account.

2. They claim they will reimburse your orders until later they claim they will not.

3. Shady and unethical sales practices but unexperienced and incompetent sales agents.

4. Obvious fraud gets regularly approved by Clear Sale.

Clear Sale is a waste your money and time. Thank God I demo'ed only two websites, I will bring my many dozens of sites to a competent Company who doesn't complicate and lie to their customers.

19/02/2021

M. Scott

5.00/5.00

"Fantastic Fraud Prevention Company"

We have had a great experience with ClearSale and have used their service for many years across three businesses. They took the worry out of losing thousands to fraudsters and have always been there to help if ever we had any questions. I'd highly recommend ClearSale to any eCommerce store no matter how large or small.

13/11/2020
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