"Leider über 10 Tage gewartet bis die…"

Leider über 10 Tage gewartet bis die Bestellung ankam und dann nach dem ganzen installieren und kleben, geht nichts an ….die box nicht und die leds auch nicht.

Auf der Seite selbst findet man kein Retourenportal für eine Rücksendung.

Beim dran kleben ist mir die billige Qualität aufgefallen… Vorsicht

"It’s OK, wouldn’t recommend"

We bought a TV light box last year, worked well with the tv, it then didn’t connect to the TV one of the lights on the box was red, we contacted them regarding this and my Boyfriend works in IT so he knew what he was doing trying to fix it. We went back and forth with people on a email , longer than I think it needed, we waited days for replies from them and it was always a different person each time so not one person was dealing with us. It got to the point where there wasn’t much more could be done and then the replies got extremely slow which to note our warranty was about to run out on it. They finally agreed to send us a new box which works and we haven’t had the issue yet of it connecting to the TV but the colours are not as good now, seems like there is always a issue with them. I then saw them come up on my TikTok so thought to write my thoughts like anyone else would to any company, I have now been blocked from their TikTok account which shows volumes of who they are as a company, won’t be recommending these lights to anyone due to to issues and how they are as people. I would save and get the more expensive if you’re looking for lights behind your TV

"Ordered off Amazon because of their…"

Ordered off Amazon because of their excellent reviews. Did not disappoint, excellent product at and excellent price point. I would recommend The 3 HDMI Fancy Sync Box, it is superb!

"AVOID!!!!"

AVOID!!!!! AVOID!!! AVOID!!! ⚠️ I ordered some lights from this company but realised I had made a mistake. So I messaged the company straight away to inform them. Didn’t get a reply till 2 days later saying they had already been processed. When the lights arrived I messaged again to explain I made a genuine mistake can I return the lights for a refund and was told I couldn’t return them as they don’t except change of mind returns. I explained I ordered them in error it wasn’t a change of mind but was basically told to I wasn’t getting a refund. I explained under consumer selling law if you purchased an item online you’re entitled to a refund with 14 days of purchase. I received another email still saying no refund and that them rules don’t apply because they are an American company. But this makes no difference whatsoever and the return address on the box is in reading in the uk. The lights are are unopened I just didn’t want them. But the customer service I received I was terrible. At least Govee offer a 30 day money back guarantee which is who I should have bought from. This company are just SCAMMERS so avoid at all cost if your expecting any money back.

"Great product and customer support"

I bought these FancyLEDs after my Govee lights failed. The new FancyLEDs are better in almost every way. The colors are are extremely vibrant and accurate.
I had the misfortune of getting a bum strip, but after a few e-mail exchanges with Will at Customer Support, my new strips arrive today. I’m very happy with my purchase and the customer service I received.

"It's been 17 days since I placed the order and still they haven't shipped the package"

Has anyone ordered from India and received the product? i spend 15k rupees still not get the product (it's been 17 days passed since i placed the order)

my order number is #FL264422154

"Fancy LEDs have flagged my review as…"

Fancy LEDs have flagged my review as being FAKE. I have sent the evidence to trust pilot. The only way I was able to obtain a replacement was by leaving a review. Still no apology for their terrible customer service. Also they only respond to positive reviews on trust pilot. I think they need to realise that an apology and good customer service goes a long way!

I finally received my replacement and it works fine now. Can only use it with the PS5 though as when it’s plugged in to the tv it glitches. Will see how long they last. Still regret this overpriced purchase. Would not recommend.

"Bon produit"

Bon produit, fonctionne très bien

"Great product"

Great product

"This made an excellent gift for my…"

This made an excellent gift for my boyfriend. Wish it was brighter though.