"You exceeded my expectation"

You exceeded my expectation. The box was complete and arrived in excellent condition. Installation system is well designed and instructions easy to follow. System functions well and I’m a very satisfied customer.

"The website was great"

The website was great. I ordered samples and they all didn’t come but I ended up getting white anyway, so it didn’t really matter. They came quickly. They fit great. Easy to install. No directions in box and remote was a quite tricky to figure out. Had to find the right video to help. Eventually, we figured it out. They are hung, they look great, and we know how to operate them. 👍

"V good quality"

Ordered 2 zebra blinds with Matter motors and running smartthings. Installation was easy and the run and look great. Overall good quality. Some minor issues, great customer service. Going to order more

"Not Located in Texas, Ships From China"

SmartWings is not up front about where their company is located. On the website it says Texas. Orders ship from China. Also they will not accept any returns, no matter what. Buy smart blinds elsewhere.

"I love the look but the HomeKit…"

I love the look but the HomeKit integration has already stopped working.

"Perfect Customer Satisfaction"

This is my third time ordering from this company and they haven’t missed a beat. Everything I ordered came in correctly with the necessary hardware and the right size. The blinds and shades have been extremely easy to install and easy to integrate with the remotes as well as Home Assistant.

"Called twice about two different issues…"

Called twice about two different issues and both were taken care of.

"Zigbee setup is poor"

Zigbee setup is poor. Communication with SmartThings is very laggy and terrible to manage.

Have multiple roller shades across our home. Seems like setting up lower limits using the remote leads to cross talk between multiple shades and messes up the settings.

The last straw was when they stopped communicating with SmartThings altogether.

"Have purchased over 20 of these…"

Have purchased over 20 of these motorized blinds and am very pleased after a year of ownership. I use both Amazon and Samsung Smartthings to control their operation. With a lot of windows in my home, I benefit from automated opening at sunrise and closing after sunset. The batteries seems to be great so far and fabric is very nice.

"Easy to install, look great, awesome help"

Easy to install, perfect fit. Customer service is amazingly helpful. Highly recommended.