"Excellent. Good quality and look nice!"

Excellent. Originally purchased their drying bag and then purchased quite a few other products. They’re practical and good quality but what I like the most is that they look nice. So many dog related products are tacky colours with paws and bones all over them. Really like the product design.

"Best towels we've ever had for dogs"

Best towels we've ever had for dogs. We keep 2 in the car, 2 in the utility room for when we get back from walks and 1 upstairs for after a shower. These towels dry so much better than ordinary towels leaving dogs almost completely dry. Easy to wash and dry.

"Great customer service"

Great customer service and very friendly. One of the items I ordered was damaged in the post. I emailed to let them know and Amy replied straight away and a replacement was despatched the same day. The towels I ordered are a good size and great for cleaning up my Sprocker Spaniel puppy. I haven't used the cool mat yet but again it's a great size, just what I need for the car . Wouldn't hesitate to order again.

"Pawsandpresto ALWAYS come up with the…"

Pawsandpresto ALWAYS come up with the goods,whether it's super towels for mucky dogs, paw cleaning mitts or small towels for paws and cats. Always satisfied with purchases.

"Bad customer service! Watch their offers!"

Bad customer service!! Ordered two towels for my dog at the weekend as there was a buy two get one free offer on. I had emailed beforehand to check that the offer was still on.

Only received the two towels I’d paid for and no free towel.

Emailed to query this and was told I should have added the free one to the basket which I thought happened automatically.

I asked if as a gesture of goodwill they would send me the free one only to receive the response that no they wouldn’t !

So they don’t care about their customers and I for one will not be buying from them again!

"Incompetent or worse?"

This company are either incompetent, careless about customer relations or downright dishonest. I don't know which one. I placed an order 5 weeks ago. I have received nothing although my money was taken immediately and they haven't responded to my email asking for clarification with regard to my order. I have just sent an email asking for the company to refund my money. I hope that they reply and will get back on here to let you know if they do.

"Overpriced rubbish"

After being bombarded with ads for their microfibre dog towels on Facebook I finally gave in, trusted the feedback on the ad comments, and made an order for a large dog towel.

I’ve just been out to the beach with the dog and used the towel to dry him. To say I was underwhelmed would be an understatement. I normally use an old bath towel to dry him that I’ve used for year and by the time I’m done the dog is dry to go into the car.

Despite using the new towel in the same way the dog just wouldn’t dry and I ended up needing to use his old towel to finish the job.

If this had been a microfibre towel that I’d picked up for a couple of pounds I wouldn’t have expected much but a combination of the rave reviews and persistent advertising leads me to the conclusion that it is simply overpriced rubbish.

Be wary of the ads folks and the fact this company doesn't accept Facebook reviews.

"Towels are a god send after the bath"

I recently bought a pink microfibre towel for my puppy and it is a god send. Perfect for after the bath as it absorbs the water so quick! It is super easy to wash and maintains the colour and doesn't shrink. Would definitely recommend!

"Problem sorted satisfactorily"

I had a problem with faulty material on a towel I bought. It took a while but I'm pleased to say that the company sorted it out and replaced it with follow up emails to make sure I was happy with both the items and their service.
My daughter is delighted with the towels. Having a springer spaniel it is always in the water so uses a lot of towels.

"Totally Great!"

The ordering process was very easy with the delivery arriving very promptly. The quality is really good - the best I have found for my dog! The customer service has been efficient and friendly. I would highly recommend Paws & Pesto and their products.