"Induction into HR-Inform"

Lilian, was really informative and inducted my team and me into the new platform exceptionally well. She answered questions very professionally and navigated the CIPD Inform website with great ease.

"Abbey was very knowledgeable and…"

Abbey was very knowledgeable and engaging - made us laugh and kept the session interesting. What more could you want! Such a great Platform with equally great team members. Thanks!

"Clear and informative"

Clear and informative

"Good Quality and Relevant Overview"

Good quality and relevant overview, friendly and helpful. There is so much fantastic content on the platform and I left the session with some great ideas for our business and how we could utilise the platform to assist in the delivery of upcoming projects.

"Excellent and comprehensive service and…"

Excellent and comprehensive service and advice given by Kinshuk. Prompt in returning calls and giving time and consideration to the queries posed. Very knowledgeable, personable and willing to help. He has gone the extra mile with each of the enquiries I have discussed with him and asked probing questions to get to the best solution for our organisation.

"Understood my queries immediately and…"

Understood my queries immediately and checked the information for me. Very helpful in sorting through the tangle of email address change etc. Great job!

"Loggin on issue"

I emailed with a logging on problem and received an instant response followed up by a telephone call from the Client Experience Key Account Manager Rohit James. Rohit was polite and spoke clearly, providing me with the information I needed. I found the experience to be very helpful and efficient.

"Logging into new HR Platform - Croner-i"

I got in touch with Customer Service because I was not able to access our account due to the upgrade. Moomna was very attentive and helped me resolve the issue quickly. I have now be able to log into the account. Thanks for the great customer service.

"The Tools and Resources Available"

Helen was helpful, she was able to show us the tools and resources that the platform can offer. She answered any questions we had and was kind enough to find out any queries we had for us.

"No account set up"

Sorted my problem - good communication thoughout the call