Hitrentacar.com
Petersen
"Stjålet depositum af hit ansat"
Deres medarbejder i antalya kunne “desværre” ikke få dankort automat til at virke, så var nød til at ligge depositum kontant. Dette blev skrevet ind i kontrakt, og pengene blev lagt i kuvert i skab. Da vi aflevere bilen er kuvert åben, sammen med flere andre og de konstaterer den ansatte som der tog i mod os, har stjålet dem, og stjålet fra flere. Dette er anmeldt til discorvercars, som vi lejede igennem, men pengene har vi stadig ikke fået, her 6 uger efter de blev stjålet af deres egen ansatte, og der er er video overvågning på stedet……
Amanda Jandeechok
"They are scammers"
They are scammers. Took my deposit without any damage. They did it days later without notice. I found out through my creditcard company. Needed documents for my insurance to get the money back. They did not reply. Gave me a lot of stress. Dont rent here.
Norbert Huba Peter
"Fraud"
You obviously pay reservation deposit. This is ok.
At their office you are given the option to pay for full coverage claiming this will be the full amount to pay, and no deposit is required. This is ok
They will not refund reservation deposit claiming you have not paid any security deposit. Clarifying the distinction, leads for them to ignore you.
Now i must follow bank procedure to claim back the deposit.
After paying highest amount for the rental, they charge extra for cleaning the car.
Steve Roberts
"DO NOT USE THIS COMPANY!"
DO NOT USE THIS COMPANY!
Instead of releasing the 900 euro block on my card, the company debited the amount from my card. After more than 30 messages and multiple calls, I managed to get them to refund the 900 euros but, due to exchange changes, their (suspicious) mistake cost more 1000+ lira.
When I asked the company to refund me this, their reply was "we don't have any refundable money in our account".
I STRONGLY recommend using another company even if it costs slightly more.
I Bunina
"Good car for good price"
I have read these bad reviews and I have completely opposite experience. We have got what we agreed, 4x4. Car was very good, staff helpful and price was very good too! We were a very happy customers
Flavio Duarte
"The agreed-upon deal was executed."
The company fulfilled exactly what was agreed upon, picked me up at the airport at the agreed-upon time, stayed in touch with me during the period I had the rented car, charged the correct amounts, and the employee who assisted me (Furkan) was attentive.
Luan Odendal
"Hitrentacar"
Really dodgy car rental company based in office complex a few kilometres away from the airport. Upon arrival they used very aggressive sales techniques to try and sell extra insurance. They claimed that they would not hold a deposit if I purchased the additional insurance and if I damaged the car I would not have to pay anything. Upon returning the car they further reiterated that I would not have to pay anything despite adding a few scratches to the car. I only discovered that they charged me €500 after I had already dropped the car off. I’ve been trying to get hold of them to try to dispute the charges made on my credit card, but they have not responded to any of my emails. Terrible service, dishonest staff. Avoid at all costs.
Kash
"Criminal and dishonest conpany"
A criminals running company. Avoid at all costs.
Provided a accidental unreasonable,dangerous to drive vehicle. Ac was not working in 40 degrees, contacted them, they completely ignored, ignorant people have no shame, criminals.
A cat B car provided, where rear chasis was welded from another vehicle, basically a death trap.
Dishonest company, took 800GBP deposit and after returning the car, when we back in uk, took £150GBP from the card, after contacting not replying, avoid at at costs for the sake of safety and dishonesty.
They ruined our trip a bunch of ass*****
Terry Mery
"I booked 1 car from Antalya"
I booked 1 car from Antalya, they ask to pay deposit for booking , ok I did it , after arriving there are mentioned 900euro for deposit, if we are paying 164 euro for 1 week rent , we said no we will not take the booking , after few minutes they came to us informed ok no need to pay deposit but we have to pay for the daily, we was agree for that we took the car . After using the car , my friends he paid everything, but for the next day they took 200 euro for nothing even they didn’t informed what is the payment . Now I’m trying to contact with them no one replying my message.
DONT BOOK FROM THIS COMPANY. ITS VERY CRIMINAL COMPANY IN THE WORLD!!!
IM VERY UPSET FOR THEM THEY DONT CARE YOU ARE LADY OR SOMEONE CAN CHARGE FROM THE LADIES CARD !!!
MARTIN MONAGHAN
"Took 90 minutes to get a car."
Took 90 minutes to get a car.
The car was at least 15 years old, dirty and had dents all over it.
Returning was also a disaster, had to wait 45 minutes to get dropped off at airport as we had to take car back to a site miles away from the airport
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