"SCAM rent a car. They will say you card does NOT work to sell full insurance"

Unfortunately, the Hit Antalya tries to apply the "card is not working" scam and says that you can only rent if you take out full insurance, which costs the same price as renting the car. In other words, it doubles your cost. I have 4 cards...and none of them worked on Hit. I used it in several countries and even within Turkey. In other words, pure scam. Of course I did not accept. I remained calm, managed to do a search for Kayak and found the Green Motion option, with a price a little higher than Hit. Luckily there was availability. My card worked normally there. Yet another proof of the fraud of this Hit gang. I have all the proof and photos... Recommendation: spend a little more and hire a serious company and avoid the discomfort and stress of having to go looking for another company. It is not a robot trying to harm the company.... it really happened to me today.

"Sehr freundlicher Mitarbeit wo uns das…"

Sehr freundlicher Mitarbeit wo uns das Pkw gebracht hat.Das Pkw war super in Schuss sauber gepflegt.Immer wieder nächster werde ich ich wieder von der Firma mieten gegenüber der ander war der sogar billiger.

"Ingiltereden Antalyaya tatile geldim…"

Ingiltereden Antalyaya tatile geldim tatil sonrasi araba kiralamak isteyip internetten buldum odemesini yaptim arabayi almaga gittigimde arabanin sansimaninin bozuk oldugunu soylediler neden bozuk arabayi veriyorsunuz dedigimde araba sasirip biraz once bozukdu dedi baska araba verelim dediler oda ondan beter insanlarin mecbur kaldigini anlayio pahali araba veriyolar hic hos degil musteri serviside cok kotu Aldanmayin arkadaslar yazik edersiniz kendinize iyi gunler

I came to Antalya from England for a holiday. After the holiday, I wanted to rent a car. I found it on the internet and made the payment. When I went to pick up the car, they said that the car's transmission was broken. When I asked why they were giving me a broken car, they were surprised and said that the car was broken a moment ago and said let's give them another car. That's worse than that. They understand that people are forced to, so they give expensive cars. The customer service is also very bad. Don't be fooled, my friends. You will be a shame for yourselves. Have a nice day.

"Thanks to the Internet and trust pilot"

Thanks to the Internet and trust pilot. I can confirm I booked a car for 10 days via vip cars. After reading the reviews about cash deposits and deposits not being refunded. This gave me goosebumps. So I decided to cancel the booking. I contacted the company on WhatsApp but they didn't bother to respond to me. I am very pleased that I cancelled my booking. I will now land in Antalya and look for a reputable company from the airport. BE WARNED ⚠️. Thanks to the trust pilot community. To the owner I sent you a pic of my booking. So don't even come back with I never booked.

"A reliable car rental company in Turkey 🇹🇷 "

We use the service of Hitrentacar.com since a couple of years in Antalya, Istanbul or mostly in Izmir and I can recommend this company to everybody who needs a car at reasonable rates for holidays in Turkey. They are always friendly, helpful and relaible at all and we were not disappointed in anytime. My special thanks goes to Mr. Ersoy and Erdem Kaygisiz for their excellent customer service in supporting us or our friends through all the years. See you again. 🙏

"Top bedrijf!"

Top bedrijf!
Meerdere maal auto gehuurd, komen de afspraken na! Zeker een aanrader, 5 sterren waard!

"It is an honest company!"

It is an honest company!

It is a very honest company that gives everything. They are honest, have good service and are customer friendly. I would recommend this company to everyone, you will not regret it. I would especially like to thank Ersoy Mesut from Hitrentcar.com Delivery department, helped me enormously.

"They are scammers"

They are scammers

"SCAM SCAM "

SCAM SCAM , please avoid this company , they said my credit card is not accepted for €600 deposit in order to charge me insurance €400 for 7 days , very rude and aggressive. We had to go back to the airport (as their office is 15-20 away from the airport ) and rent a car straight away from a different supplier which cost us much less with full insurance included

"I strongly advise against using this…"

I strongly advise against using this service. I hope this review helps others avoid a similar experience.

We booked an economy car through Carjet.com two weeks before our trip. The price seemed reasonable.

FIRST: The rental office is not located at the airport; it’s a 15-minute drive away. We had to wait 30 minutes in 38°C heat for their shuttle to pick us up. While inconvenient, this was manageable.

SECOND: Upon arrival at the rental office, the paperwork began. Although I had purchased full insurance through Carjet.com, the office insisted on placing a €900 hold on my credit card in case of an accident. They explained that any charges would be taken from this amount, and I would have to seek reimbursement from Carjet.com. This was frustrating but I accepted it.

THIRD: They informed me that the €900 hold would take five weeks to be refunded if no accidents occurred. After reading reviews, I discovered many customers had struggled to get their money back. During the paperwork, the staff received two phone calls from people inquiring about their refunds.

FOURTH: When I attempted to pay, the transaction was declined three times, despite using different cards, including a Turkish credit card. My banks confirmed that no charge attempts were made. Despite my request, the rental agent refused to contact his bank to resolve the issue. After multiple attempts, the rental agreement was canceled, and we were dropped back at the airport.

FIFTH: I have been trying to contact Carjet.com to get a refund on my deposit, but they have not responded. I am currently disputing the charge with my bank.

Overall, this was a terrible experience. After returning to the Antalya airport, we found that none of the ten rental companies there had any cars available. It makes me wonder if they intended to rent the car to someone else at a higher price.

My key takeaways: Avoid Carjet.com, avoid this rental company, and never book with a rental service that isn’t located at the airport.

As a Turkish native, I found this experience particularly disappointing.