"Appliancentre were very efficient and…"

Appliancentre were very efficient and good to deal with. They informed me about delivery times etc and the driver was friendly. Good service, will use again.

"Amazing straightforward next day…"

Amazing straightforward next day delivery after ordering on a Sunday morning. Great communication. Lovely delivery team ensuring the fit was right.

"Great Independent retailer"

Found the cheapest price online with this seller for my washing machine. Rang them to check Stock and delivery and then ordered online. delivered as expected on the Day and time slot as promised. Perfect service and phone manner.

"Excellent friendly helpful service"

Excellent service from Appliancentre when I was let down by another supplier who would have left me with no fridge for 2 weeks. Appliancentre delivered in 2 days, free delivery and the guy came in and fitted the fridge freezer properly even in these COVID times. He was very polite and helpful and I couldn't have had better service. Thank you!

"Excellent stuff"

Excellent stuff, delivery on time...very good service!

"Great overall service"

Competitive prices, on-time delivery, and efficient installation & recycle.

"Brilliant"

Brilliant, quick efficient intelligent service! I ordered 2 machines accidentally and was immediately notified that one of the monies paid had been refunded because someone in the office had realised that 2 identical machines were not needed at the same address. Well done Appliance Centre.
Installation was quick and efficient. Would not hesitate to buy from this company again. Customer service is brilliant.

"Fantastic service. Friendly and efficient!"

The two engineers who fitted my cooker, were brilliant! They arrived late because of a traffic accident, yet still they came and were very apologetic, although it was not their fault. They took care of everything during the installation and made sure everything was perfect, finally running me through how to use it. Very nice people to do business with. I’ll buy from them again without hesitation. Thoroughly recommended.

Thank you

Graham C

"Incompetent and rude"

Disgusting customer service, rude staff, failure to deliver promised service.
I contacted this firm to repair my oven and the engineer came, spent 10 minutes looking briefly at the oven and then promised to let me know what spare parts were needed and cost to repair, so could compare with cost of replacing.
I followed up a few days later and was promised a call back, wasn't received. Called the next day, again no return call.
Called again and was told that the engineer said should replace my oven - i.e. didn't deliver on promise to identify and get price for spare parts to repair.
I complained by email and was then told engineer suggested replacing control unit as heat sensor was working fine (not sure how he knew this as he didn't test the oven or do anything other than look at it).
I requested a refund as didn't receive promised service, was offered part refund, but I did not accept this.
I arranged an independent engineer to inspect the oven and he did a comprehensive test and found it was just the heat sensor which wasn't working and he could replace it for modest cost, no problem with controller.
I advised Appliancentre and asked for refund and again was refused.
I think their engineer was incompetent and was just trying to sell a new appliance.
Customer service has been non-existent with rude staff and aggresive responses to emails.
AVOID THEM AT ALL COSTS.

"Feeling very ripped off"

The repair man arrived. Had no clue what the problem was. Gave information which I told him, via telephone, that he was wrong. I confirmed that it was wrong. Charged cash and left us in the same predicament. Very disappointed.