"Bab was very helpful"

Bab was very helpful in answering the questions I had, he clearly explained the options available to me, and gave very useful and informative advice about my oven repair.
I would highly recommend people use him if they have a any issues with their appliances

"Mahmoud was very good and thorough in…"

Mahmoud was very good and thorough in his job when he came to fit us new induction hob..

"I recently purchased a dishwasher from…"

I recently purchased a dishwasher from Appliancentre, and I couldn’t be more pleased with the entire experience! From the moment I walked into the store, the team was incredibly friendly and welcoming. The seller who assisted me was knowledgeable, patient, and went above and beyond to help me find the perfect dishwasher for my needs and budget.

What really stood out to me was their exceptional customer service. They took the time to answer all my questions, explain the features of different models, and even offered helpful tips for long-term care of the appliance. There was no pressure to buy, just genuine care and guidance throughout the process.

The delivery and setup were also seamless, and the team made sure everything was working perfectly before they left. I truly felt valued as a customer, and I’m so happy with my new dishwasher!

If you’re looking for quality appliances and outstanding service, I highly recommend Appliancentre. They made the whole experience so easy and enjoyable.

"DO NOT ORDER FROM HERE"

I wish I had seen the google reviews for this company before I bought from them but they are hiding behind Euronics and using their reviews on their website.
I bought an oven online from ApplianceCentre on 5th January for delivery on 7th January.
I received no notification of dispatch or delivery so got in touch with Appliancecentre who said that delivery from Euronics had been delayed and it would be with me the following day.
The following day comes… nothing.
I call again and was told sorry it will be with you on Thursday or Friday.
Thursday and Friday come… nothing.
I call again…
It will be with you on Monday between 12-3pm
Monday 12-3 came and went. I used the instant messenger to ask where it was as the store would not answer the phone.
My message was read, then the chat was closed.
So, I requested a refund, no response.
The following day I used the messenger service again to request a refund and received a very short reply saying refund issued and then the chat was immediately shut down.
The shop will not answer the phone.
On 13th January I got a ‘credit memo’ stating that a refund would be processed within 5-7 business days.
It is now 23rd January and I have had no refund and no oven.
Feels like I have been totally scammed.
Reporting to Trading Standards and taking it up with Euronics.

"No recommendations here."

No recommendations here.. AVOID!

"Really poor service"

Really poor service. Rude as well ! Paid £ 96.00 for a call out and do you think I can get an invoice for the call out. They just hang up when you call.. rude and wasteful. no customer service at all. Avoid at all costs.

"Really helpful and efficient washing…"

Really helpful and efficient washing machine replacement. The guys did a great job even with my flat being on the top floor. Many thanks

"Wonderful service"

Wonderful service! Installed my washer and dishwasher - thank you!!

"Shockingly bad service"

Ordered a tumble dryer, paid over £400 including delivery, installation and removal of old machine. Delivery on a Monday was organised, didn’t arrive. We chased, delivery promised Wednesday, didn’t arrive. Delivery promised the following week twice, now it’s Friday again when delivery was promised today. No machine again today, customer services no longer answering the phone and nobody calling us to explain despite promises to keep us updated. They still have our money. Shocking service. IF I can get through I will be asking for a full refund as I do not trust the company to deliver.

"Constant chasing for delivery and a bad installation"

Tumble dryer never arrived in the confirmed delivery and time slot. It had never arrived at their depot - and they didn't bother to update me. They then promised to call me with updates. They never did. I had to constantly chase them for updates and my delivery was 5 days late. Once they delivered the machine, they forgot to take packaging that was taped into the inside of the dryer, so when testing it (with the installer) it got jammed. I noticed this after they left and managed to rip the packaging out of the edge of the drum. I ran out to tell them (so they wouldn't make the same mistake again for someone else) and the installer was dismissive and did not apologise. When I said it could have damaged the machine he said "well you have the warranty". I understand when things go wrong, and sometimes it's out of our control but I can't imagine worse customer service. Shame as I try to support local businesses. Will never be using this company again. The only reason it got 2 stars instead of 1 because the tumble dryer was a good price.