"Amazing price, best delivery service"

Amazing price, and the best delivery service. Followed instructions, delivered to Central London without excuses, and even emailed us when they were 18 minutes away. The delivery people were helpful, friendly, and they brought the cooker into the kitchen and removed the broken old one without fuss. It was super well packaged and didn't arrive damaged, unlike our experiences with other stores. We can't rate any other customer service as absolutely nothing went wrong. Delivered for free in 3 days (even around Christmas when others wouldn't until the New Year and were still charging £50+ without weekend delivery). The cooker itself isn't very well made by the external company, but does the job, cheap and cheerful, exactly as we needed. Highly recommend. We will use again for all appliances. Thank you :)

"Great delivery and installation"

The delivery and installation was great.

"If I could give a 0 I would in fact a…"

Update
Respone to response.

I did not demand anything and merely wanted advice on a product.
YOU slammed the phone down on me! Hiw rude. You've either got good customer service or not. You don't hence sooty!
I rang back to find out who the manager is or governing body over your company to complain about your behaviour.
To call me an idiot says it all about you!
I wonder what AC stands for I'm guessing Absolute I can only imagine what the C standard for!
By the way I'm not Karen so you got that wrong aswell.



If I could give a 0 I would in fact a -0.
Called this place to ask advice and answer was email and we don't help in your area?! As quick as that then hung up. Sooooo rude and dismissive. How they get customers is beyond me!!
Have since read the reviews...says it all! One star one star one star!
Even sooty with his magic wand couldn't help this business or in fact customer service!!!
DON'T BOTHER FOLKS!!!

"Excellent service"

Excellent service. Old freezer had broken delivery swift and excellent operator

"Super fast delivery and Amazing service…"

Super fast delivery and Amazing service ! Thank you

"Professional and reliable team from start to finish !"

Great experience with this company ! Very professional delivery and installation and customer services on the ready to help whenever needed ! Will definitely use again :)

"I called the company to discuss a…"

I called the company to discuss a service call. The person asked me what area I am in, I told him, and he then asked me what issue I was having. When I asked him if he did in fact cover my area, he hung up. I rang back (in case it was a mistake), and he hung up again. Very strange for a company that advertises itself and has a website.

"V quick service"

I booked an engineer online on a Sunday and he came the following morning in the 10-12 time slot and then gave 30 mins warning of exactly what time he’d arrive. V helpful. Washing machine problem sorted quickly and at a competitive price.

"Great installation service"

Great installation service, very friendly

"Very bad. "

I don't like to write bad reviews - companies can be incompetent but nice, or can be rude but effective. These guys are rude and incompetent. They don't show up to appointments and blame the customer, they put the phone down on you in mid conversation when your raise a legitimate concern. Oh and they lie about things too (eg how many times they tried to call you) . So I would steer clear of them. If I could put down a negative rating I would.