"I English no very good I was scared to…"

I English no very good I was scared to calling this phone. But this lady very nice helping me lol and thank you very much.

"Easy convenient insurance"

The ease of renewing my insurance on line is great

"Excellent."

Knowledgeable, efficient, personable, professional, - I couldn’t rate my experience more highly. Thank you!

"Helpful"

Person was knowledgeable, helpful and proactive

"The process of renewing was so simple"

The process of renewing was so simple, no glitches, clear directions, no conflicts.

"Simplified system made the process…"

Simplified system made the process quick and easy

"Quick and easy to renew"

Quick and easy to renew

"so easy"

so easy
so clear

"Helpful"

Helpful, quick and efficient service

"Satisfied"

I had a bit of trouble with the computer form, but it was efficiently resolved over the phone.