"Easy to deal with"

Easy to deal with, made the process simple.

"Quick efficient service"

Quick efficient service with good communication.

"Quick to respond"

Quick to respond. Good overall service.

"Easy to use and very automated"

Easy to use and very automated. Hassle free and supports speedy executiion of business needs.

"Way too many emails, texts, calls to renew"

The insurance offered is fine. The process to renew online is fine. BUT the number of emails, text messages & phone calls reminding to renew is RIDICULOUS! A reminder email 4-6 weeks out is fine - great even in case needed. But 4 emails, 4 text messages and then repeat phone calls (no message left if call missed bc screening spam calls) is crazy!

"Great personal skills "

The person i spoke to had great personal skills.

"Very Good service"

Very Good service

"Renewal Easy & Quick…"

Renewal reminders were great so I knew what was coming. And booking the renewal was super easy. Thank you from a busy small business owner :)

"Don’t even bother"

Don’t even bother submitting a callback request when they’re closed it’ll take at least a weeks to get a response (that’s if they’ve even read it). Then you’ll be lucky if they can even do something simple like roll over your monthly repayments without having to do everything again. I’d hate to see how they handle claims - right hand does not talk to the left!
EDIT: 'Reaching out' after the fact & not providing a solution is hardly customer service. I solved my own problem by paying with Paypal's payment feature at least they're have reliable & modern systems!

"All good good good good good"

All good good good good good