"When will you restock on the Switch"

When will you restock on the Switch? I've been waiting for a while now

"Great service"

Great service

"hello folks I was wandering that I…"

hello folks I was wandering that I looking for spiderman web of shadows on 360 for brand new that on sale let me know asap! thanks

"Good job!"

Very decent customer support. Thank you guys!

"Horrible Horrible Horrible and not finished yet!!!!!"

So my boyfriends birthday is coming up, he is in the Army. So I thought hmmm what would he like, which came to mind a SNES NES duo for him to play his favorite games. So I didm;t do much research which I agree is my fault but I did read some reviews on video game central and saw it was a secure site for billing and transactions so I trusted it. Well even though my account as not been debited i'm so mad at the lack of customer service communication. I logged on and picked the duo in charcoal and super mario all stars and super mario world. Yay was so excited all three said they were in stock. The shipping was 16.00 which is double than any other site I looked at for 4 day shipping but this site had the coolest colors. So I stuck with it and the shipping profile on the site said 1-2 business day shipping cool. Well it has now been 8 days and still order status says awaiting fulfillment. I emailed after 4 days no answer.... So I checked the duo in charcoal and it says on backorder???? Wow couldn't tell me or maybe have me pick out another color that is in stock or maybe the brightest idea was to tell me before I bought it when clearly on the page it said it was in stock. So now 4 days after first email still no email back or answer of the phone number I am calling. No I can send you another color or we are sorry that our site wasn't updated which would of made me feel better. So I emailed canceling the order seeing as it still hasn't been debited from my account. No answer so i'm guessing when it does come to be in stock they will send it and charge me and I will flip out. I'm gonna buy off a different site that has communication and amazing product. So if you ask would I ever look to buy from this site again even if it was the last site on the internet to order classic games from..... hell no. I rather go on ebay. Video game central is garbage and all they would of had to do to better feedback would be send me one email or give me a phone call saying hey your product is out of stock do you want to wait or would you like a color that is in stock???? but no to hard for them

"It came....but it doesnt work :/"

I just ordered a original xbox ddr dance pad. It came packaged nicely and on time. Only problem is for some reason it doesnt work during gameplay. I was unable to find an email address on their site to contact them about my issue and am currently 25 bucks down and have a broken ddr dance pad :[

on the other hand it seems based on these reviews i was the only one who couldnt find the customer service address.

"Disappointing Day"

So I ordered Xenoblade Chronicles TWO weeks ago, well ahead of the release date. It stated that shipping would be in 24 hours!! Awesome!! Or so I thought. I got an email telling me that the payment went through, then nothing which is the usual when I order albums. I just presumed it would be there by at least Tuesday, since it was the Easter Weekend AND the game came out on the Thursday!!!! So I check my mailbox for nothing! I work night crew and sleep during the day, I don't get out a lot so I was lazy and ordered online. Stupid idea!! I could of ordered the thing from EB Games and be playing the game right now but instead I'm waiting for it to appear or not appear AND the customer service place kept us on hold for hours THEN hungup!! So to be short, I will now be buying videogames strictly from Walmart of EB Games and not the internet!!! Thanks for turning me off ordering anything other than metal albums from the internet Videolamecentral.

"Great service"

Prompt product delivery! Very easy to work with.

"Terrible Inventory Management"

Like many others, I was skeptical about placing an order with VGC. I took a look at their inventory on their website and decided to take a chance. I ordered 4 different items, all of which were showing in stock and received an order confirmation promptly. The following day, they update my order to "cancelled". Seems they had not one of the 4 unique items I ordered. One or possibly two items I could understand. But ALL FOUR! VGS obviously does not manage their inventory at all and waits for their customers to do it for them. The items I ordered are now showing out of stock, after I did the legwork for them.

I cannot comment on how well they fare with completed orders. But as for placing orders? Just don't get your hopes up. Odds are they won't have what you ordered. I don't plan on ordering, I mean managing their inventory again.

Another Company comes to mind that ran their inventory system this way. Circuit City. I wonder what happened them? Oh yeah, they went out of business.

"Fantastic service!"

Admittedly, I was very skeptical of ordering from Video Game Central after reading some negative views but I'm here to proudly announce that this company is fantastic.

I was looking for 2 specific products and had looked all over the net, only to find that virtually the only store selling these products was Video Game Central. After much thought, I decided to risk it and order my items from them. Not only did I receive my order in a reasonable time frame but I had my enquiring emails answered promptly (by a man who goes by the name of Randy ... he deserves a raise by the way) and the items worked as intended.

I love you guys. I would definitely order from here again.