"Scammers"

I cancelled my service after explaining to customer service that it was overkill for what I wanted. After delaying my cancellation request for days they finally conceded that I could cancel within the first week but insisted I had to wait 30 days for refund! Then after 30 days they refused to refund and did not respond to multiple queries to issue refund. I had to go through my bank to issue chargeback! They gave off a very unprofessional scamming vibe from their hardball attempts to try to stick me with the bill. There's no reason why you should trust them.

"Superb customer service, full transparency, instant updates"

Having dealt with London-based virtual postboxes before (and have not received a single letter from them), I did my homework when picking Expost. The reviews on Trustpilot are accurate - this company is truly the best there is in the UK!

When embarking on a long-term business trip, it was super important for me to have someone on the British soil I can trust with correspondence and parcels. Four countries later, Expost has not failed me once. Their wonderful people have consistently gone the extra mile to help solve some of the Brexit-related parcel issues.

By the way, my correspondence is always forwarded to me in a waterproof envelope, in the original packaging and in perfect condition. I get notification to my phone and email the moment new post arrives and can read it in the online scanner.

Superb service, recommending it to all digital nomads and expats!

"A genuine and honest service."

A genuine and honest service.

"Amazing, Awesome, Superb, Perfect"

Amazing, fantastic, awesome and none to second.. Their system in place is very accurate and perfect. As soon as I get a letter I get informed by sms. You can request out posting that means we just need to email the files and they can print and post for us within the UK. Online scan viewer is available and it shows scans of all incoming mails. All letters are perfectly listed in your 90 days statement showing date received, scanned and forwarded etc. It also shows the cost. I mean the software in place and web portal is just perfect and its superb and fantastic. I am really impressed.

From online portal we can request to either scan or forward the letter or just keep in mail box. So much variety and so many options. I have not seen this any where before. I used another mail box service (yourvirtualoffice London) in London for about 2 weeks and it was a nightmare. I never received a single letter from them and I eventually terminated them. So when I was signing up for Expost I was bit scared and had doubts but that proved wrong. So far I have received all my letters sent to me. The other service I used was bit cheap but Expost is worth the price. You are tension free with Expost. I hope and wish them good luck and hope they will grow further. Kind Regards

"Awesome experience"

I was very skeptical about this service as I have negative experience from the similar companies from the past. Expost is really great and trustworthy. Barbara from Customer service is very kind and instantly helps me anytime I need it.
Thank you so much for great service you provide!

"Really good honest and reliable company…"

Really good honest and reliable company with customer service way above and beyond the call of duty. A pleasure to do business with. Highly recommended.

"Real Customer Service"

I am so grateful that Expost does not have an outsourced customer care centre on the other side of the planet!!!!!! Recently I had contrasting customer service experiences with Expost and another company. The experiences were like night and day. With the other company I had to spent hours on the phone, mostly on hold, every day for nearly two weeks and I had to follow up 3 weeks later with more phone calls and emails. The next billing cycle will reveal if everything has finally been resolved. BY CONTRAST With Expost, a couple brief phone calls resolved everything quickly and efficiently and I never had to follow up except to say, 'Thank you, Expost!'

"I had used Expost for over two years…"

I had used Expost for over two years now and am very satisfied with the service. Their scanning service is very good and dispatch is fast. Very efficient and good service.

"Marvellously kind and trustworthy"

Marvellously kind. Incredibly well organised. Conspicuously trustworthy and reliable. A very efficient and easy to use online system that even lets you see your docs remotely. Reasonable prices and transparent. Safe forwarding of bank cards and important docs. And... They're just plain nice!

I can't recommend Brodie and his team too highly. They've helped me so much and made staying overseas so much easier! Very Grateful!

"We have not been a customer long but…"

We have not been a customer long but can tell the service here is second to none. No issue explaining prices and how it all works. Will even help recall a service if not to late. Brilliant!