"Prompt response to enquiry and great…"

Prompt response to enquiry and great support to requested enquiry.

"Pay for certificate twice? When queried, I was blocked."

When I purchased the School Administrator Certificate Training course, I paid an extra £8.50 for a digital certificate and transcript. Once I completed the course the website asked me to pay for the certificate and transcript again. I used the live chat to ask for assistance on two separate occasions, a few days apart. On both occasions I received no response. Yesterday, I emailed the company asking for the certificate and transcript that I paid for, giving my order ID. I have just tried to log back into the website, only to find that I have been BLOCKED by wpenginepowered.com. All I want is the certificate and transcript I have already paid for, having spent several hours participating in this course.
UPDATE 05/02/2025:
Since posting this review, I have now been able to log back into my account. There is a certificate, however, I cannot view the whole certificate, nor can I download it.
UPDATE 11/02/2025:
Still no downloadable certificate and transcript, despite response to this review. Received a phone call, the certificate and transcript has been sent to me via email, I was also offered compensation. I have updated my star rating from 1 star to 3.

"Well produced videos and easy to…"

Well produced videos and easy to access. The website was not so easy to navigate to be able to easily receive the certificate after the completion of the course. There are also too many advertisements for other courses coming through to me by email.

"Amazing experience"

Amazing experience.
Very informative course. Just waiting for my result.
Looking forward to do more courses soon.

"Easy booking process"

Booking the course was really easy and the support team is really quick at getting back to you. So far I've had a really positive experience with them!

"Highly recommend"

Highly recommend, very helpful and supportive team.

"Leadership and management "

The courses are great which helps improve my CV in the workplace and future career development.

"Professional friendly"

Being a professional it was easy to find my desired course and complete successfully. I highly recommend it especially for professionals like me.

"Website is smooth"

Website is smooth. Courses are also good. Need varities though. Overall satisfied.

"Excellent quality"

Excellent quality. Course content is good and so is the support service.