GVE London
Marv Richardson
"Thankyou Andreas/GvE!"
If you look up the definition of customer service, you will probably see a picture of Andreas the purchasing manager at GvE! From when I dropped my car off to sell at their showroom he was very welcoming and personable, we spoke about cars for a good few minutes and he gave me a quick look around the showroom. From then whilst the car was for sale Andreas kept in regular communication regarding the vehicle, current market trends and enquires etc. He was always very thorough, honest, transparent and friendly when calling, and it genuinely seemed he was working with his sales team to guarantee the best return for my vehicle. Although the time of year maybe put a few extra weeks onto a potential deal Andreas was always reassuring that they were working hard to find a customer suitable for the vehicle.
Shout out to Seema aswell, who when i came to drop the vehicle off gave me a warm welcome and showed me to the waiting area and offered me a drink.
A very happy experience overall from everyone at gve, but as above a special mention has to be made for Andreas! Hopefully I can return to them again as a buyer rather than a seller!
Stuartreview
"Some strange marketing practices for a high end dealer"
I wrote a review in August of what I considered to be strange business practices relating to a vehicle (Ferrari 812) I enquired about and some rather confusing responses from GVE as to the ownership status of that particular car and it featuring on social media in the hands of an “influencer” while simultaneously for sale on the GVE website.
I found the situation somewhat out of sync with what I would expect of a high end car dealer so did some further research. In the course of that it became apparent that GVE does have relationships with certain social media figures. Some of these figures GVE seem to have endorsed via its own social channels are involved in the promotion of unregulated investment schemes.
GVE complained that pointing this out was defamatory and had the review removed.
Today the UK Financial Conduct Authority released details of a crackdown on a number of illegally operating “finfluencers” including adding several, including two known as HSTikkyTokky and DMO Deejay, to their scam warning list.
Each of these two can clearly be seen on the FCAs website under the heading “FCA Warning List of unauthorised firms”.
Each also has a relationship with GVE and has been featured/promoted via GVEs own social media platforms
SECTION BELOW EDITED FOLLOWING A FURTHER CLAIM OF DEFAMATION FROM GVE
DMO Deejay was featured on a podcast (episode 18) which has now been removed by GVE
HSTikkyTokky was featured on a podcast (episode 21) which has now been removed by GVE
NEW ADDITION - Despite having removed these pieces of media GVE is still promoting/featuring a third Forex influencer who is also on the FCA scam watchlist by the name of Jonny Mitchell via Instagram
END OF EDITS
Prospective clients of GVE will no doubt form their own opinions
——-
Ok given GVE has responded I feel I should add a little more context.
Firstly I have not changed the review “several times” I put one up at the time and GVE marked it as defamatory leading to it being removed - I have subsequently provided a different and reworded version which they are unable to challenge.
Secondly a bit about me I’ve owned numerous supercars over the last decade and more
I rang to enquire about a specific car a blue 812 GTS
Firstly I asked about whether it had an aftermarket exhaust when they said yes I then explained that the Ferrari dealer I have dealt with in the past said that they wouldn’t honour the car’s warranty as a result. The salesman, Russel said this wasn’t something he had heard of before. This I found surprising.
I then asked about the car’s owner history.
This prompted a confused response and one which did not tally with the details available for the car via a reg check.
I was also uncomfortable with the answer as to whether this car which was for sale on the website was also one being used in several social media videos. It was.
Something just didn’t feel right about the car and the way it was being marketed.
I dug deeper and found the above links to social media influencers promoting unregulated fx scams.
GVE doesn’t seem to like the clear and obvious fact that they have been actively promoting such individuals, who are marked by the Financial Conduct Authority as on their scam watchlist, being pointed out. To me this seems a negative reflection on the business and something prospective buyers should consider.
Finally GVE has made no further attempts to contact me beyond the initial conversation and so nobody has “refused” anything.
Nothing more to add - people will no doubt make their own minds up
karim chester
"I bought my first car from George in…"
I bought my first car from George in 2017 and came back in 2024 to buy my first super car. My experience with George and GVE has been nothing but first class. He sourced and customised my dream 812 Superfast. Was responsive and clear on details. Made my experience special and memorable. Can’t recommend George and GVE enough!
Tom Lorincz
"2023 C8 Corvette Purcase—GVE LONDON"
The purchase of my C8 Corvette was made with GVE LONDON, Uxbridge. The course of negotiations never altered and my sales executive stayed the course to consummate delivery of the car. On the day of assuming ownership, the manner in which the car was presented was every bit professional, spectacular and unique. The car was perfectly detailed, and the important points of the car were thoroughly discussed. I have chosen to withhold the name of my sales executive regarding his own personal privacy. I could not have had a better fellow or personality to have dealt with. GVE professionalism and that of my sales executive has made this a grand success experience.
Dominic
"Great experience"
Recently sold my Ferrari 296 GTB through GVE and I would definitely recommend. It's a difficult market right now for this specific car, but Andreas was awesome and managed to get me more than what the main dealers could offer. His communication was excellent and he was always very responsive. Once he had a buyer, the whole transaction went very smoothly. Thanks Andreas!
James Bailey
"Definitely Recommend "
Great communication, friendly and informative. Made buying easy and would definitely recommend
Chloe
"Excellent and professional work with…"
Excellent and professional work with Jack! Thank you for fixing my car ! Very polite and kind!
Joe Lewis
"Exceptional"
I had an exceptional experience with Layla at the showroom! From the moment I walked in, she made me feel comfortable and welcome. Her knowledge of the cars was impressive, and she was able to answer all of my questions without being pushy or overwhelming
Ax
"Recently visited the showroom and Layla…"
Recently visited the showroom and Layla was very welcoming and helpful.
Sarah lewis
"We visited the shop and layla was very…"
We visited the shop and layla was very polite and helpful amazing customer service
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