"This is a nice greenhouse but:"

This is a nice greenhouse but: the instructions are appalling, the nuts and bolts are very poor quality and sheer easily, they are so mean with the fixings with absolutely no spares, poorly labelled parts, incorrectly labelled parts, indifferent customer services. For the money we paid we are disappointed. Having assembled 4 greenhouses from different manufacturers over the years, this one is the poorest but yet the most expensive. A lot of work needs to be done to win the premium label that Rhino think they deserve.

"Efficient, professional and quality "

Efficient, professional and quality product. A great experience from beginning to end. The brochure was superb as was customer service. Everything came on time and complete which is rare these days. The installer booked through Rhino was excellent a first class service. Have been using greenhouse for a year and very pleased.

"An excellent firm."

Greenhouse arrived on the day arranged and nothing missing.I live on a farm on the West Penine moors the greenhouse is exposed to serious weather conditions and it has just come through a very windy winter with flying colours.The gentleman you recommended to construct the greenhouse was superb.I can't wait to start a new season of growing.

"I upgraded to a Rhino greenhouse at…"

I upgraded to a Rhino greenhouse at retirement and paid a bit extra to have it erected by one of their specialists.
I have had a full year of growing now and I am still delighted with it. There is plenty of ventilation and it is sturdy as well as beautiful to look at.
If you can afford it, don’t hesitate.

"Being able to visit the factory site…"

Being able to visit the factory site and see the greenhouses available. Then being able to buy the package deal offer which included staging finials and guttering

"RUN A MILE!"

RUN A MILE!! Absolutely dire. USELESS instructions, no wonder Rhino expect you to pay £800 for a special fitter - who ever designed the manual and whoever arranged the packaging were very thick, NO COMMON SENSE ATALL.

"Superb product"

Superb product! Purchased in June 2022 and erected by Lancashire Greenhouse Services (also excellent) and was looking forward to a full season’s use in 2023. And generally it was good, apart from the weather affecting the growth of tomatoes and cucumbers. Hoping for a drier brighter 2024. Would highly recommend.

"Great customer service on parts."

I bought my Rhino greenhouse in 2014 and it's still going strong. Unfortunately while I was away on holiday one of the glass panes got mysteriously broken so I called Greenouses direct late on Friday afternoon to order a replacement pane. The order was processed on Monday morning and the new glass pane was delivered at lunch time today (Tuesday). The packaging was excellent and now my beloved Rhino 6x10 is back in one piece. Now that's what I call great customer service. Thank you.

"Very happy lady!"

Just had to leave a review. I had my Rhino Premium greenhouse installed today and it's just perfect.
I have been wanting a greenhouse for many years and Rhino have fulfilled my wishes. From the ordering to the installation I cannot fault Rhino for their customer service. My installer, as recommended by Rhino was wonderful, very professional, punctual and polite, a credit to James Hill and his team.
So thanks again Rhino, I look forward to many happy growing years in my greenhouse.

"I am half way through!"

I am half way through building a 6 ft square greenhouse and have already had to send off for a replacement base part which wasn't mitred correctly, Unbelievable!! Today I find that the top rail for the door has been drilled incorrectly and throws the width of the door out by about 10mm.
Coupled with this the instructions are poor and not written by anybody with experience of construction drawings and the supplied nuts bolts are made of aluminium which when tightened will stretch and won't undo. They will shear rather than undo!
For the price we paid for this the fixings should be in stainless steel with locknuts not cheesy aluminium.

Update, new part being sent out straight away!