"very good overall"

good customer service prior to sale, good communication re delivery , fast and efficient

"Excellent Service and really pleased…"

Excellent Service and really pleased with the tiles. Great communication too!

"Fabulous service"

Fabulous service, Ordered tiles and they were delivered within 5 days.

"Quality marble effect tiles"

We looked everywhere for a really good quality porcelain marble effect time for our bathroom renovation and Direct Tiles had the perfect tile. Their customer service was excellent and we are so pleased with the finish of our bathroom. Definitely recommend.

"Fabulous company"

Fabulous company. Firstly I love the ARCHITONIC TAUPE tiles I bought for my kitchen floor, very well priced. When one box arrived broken ( probably the courier) they promptly replaced that box. When I realised I was a couple of boxes short they managed to arrange an express, next day delivery, despite the current driver problems ( Brexit, again !).....very personal and swift service. Thanks especially to Steve. Excellent company to to do business with.

"I ordered a Oikos blue sample tile last…"

I ordered a Oikos blue sample tile last month and it arrived very quickly. It was perfect for our new bathroom plans and so I ordered wall and floor tiles ( to match ) over the phone. Customer service was excellent. Delivery was prompt and we are delighted with the results. Our fitter had no problem with cutting or fitting them. They have made our new bathroom look fantastic.

"Outstanding Service"

Ordering was very simple on line and the sample arrived the next day. The tiles were very good quality. Excellent communication from the young lady who telephoned when there was a slight delay. The customer service was beyond expectation and very refreshing, given the decline in recent customer service I have received in shops. I would recommend this company without reservation.

"High quality porcelain tiles at a good price"

Very high quality porcelain tiles at a very reasonable price. Delivered promptly, well secured on a palette. I would have no hesitation in using this company again, in fact they would be my first choice.

"Great quality tiles and fantastic…"

Great quality tiles and fantastic service!
Can’t speak highly enough of the Cardiff team and the customer service experience!

"Great tiles"

Great tiles, great service and coms, won't hesitate to use again :)