"Professional and expert team"

Team visited twice. Once to put a temporary "wooden window" in place, check extent of damage and measure for replacement glass etc.
Then a second visit to carry out necessary repairs and fit new glazing in the doors.
All was completed to a very high standard in a fairly short timescale.
Everything looks pretty much like new.
I am a very happy chappy.
I highly recommend this company.

"My insurance claim was passed on to…"

My insurance claim was passed on to home repair network to review the damage. They were in contact within 30mins of insurance passing it to them. They were very quick to make arrangements to view the issue and communication was excellent every step of the way. Made the whole thing easier to process

"Insurance Claim"

Insurance Claim
John was extremely helpful throughout the entire process and was a pleasure to deal with. 5 star and first class service.

"Insurance Claim…"

Found them very helpful in my insurance claim.
Dealt with John who I found very helpful and efficient.

"Gemma and the team were kind patient…"

Gemma and the team were kind patient and sorted the claim.
Thank you

"Burglary Damage Repair"

I have found John Arundale extremely helpful, courteous and efficient throughout my dealings with him.

It has been a pleasure.

"Helpful and friendly "

Everyone I spoke to at HRNL was very helpful and friendly. John Arundale dealt with my case, he was very professional and followed up straight away to help me have my claim processed quickly. Very happy with his service.

"Great communication & quick payment"

Great communication & quick payment. Really good to deal with.

"Customer Satisfaction "

I spoke to John Arundale about the issue today, I felt he gave me time to explain and listened intently, he asked clear concise questions and had a professional friendly approach with a can do attitude, while asking questions I felt he explained the process clearly and used time speak.
At the end of the call I felt valued and had a good outcome to the issue.
John is an asset to your company

"Fantastic customer service"

Had an unfortunate attempted burglary and doors needed replacing, the insurance company put me on to HRNL to check everything and move the claim forward.
Was dealing with John A, who's done an fantastic job reassuring me and acting very quickly to resolve this.
From start to finish 2 days. Excellent comms and speedy resolution.
Unheard of with insurance companies right?!
Would I use HRNL again?, absolutely!