Bava's Music City
customer
"Absolutely the best online shopping I…"
Absolutely the best online shopping I have ever done. So easy. Couldn't believe how fast I received my order. Would recommend them to anyone.
customer
"Fantastic guitar"
Fantastic guitar . My son is very happy and so are we 😄
Roger Cordukes
"Very helpful"
Very helpful. Timely postage of goods. Always available.
Juliana
"Great drum kit"
Great drum kit! Awesome very quick and professional service! Thanks guys!
customer
"Some issues with communication"
Some issues with communication - wrong delivery address on packing slips despite my pre-dispatch advice meant a degree of anxiety. Ultimately sorted it out myself.
The price and equipment were great tho.
Lewis Myohtoi
"Great service."
Online descriptions is accurate and quick delivery. Highly recommended.
customer
"Easy to order online"
Easy to order online. Loved that I could use zip pay. They answered an enquiry I had and even upgraded my digital piano to the latest model free of charge. Would purchase from Bava again :)
Paul Ockenden
"These guys are awesome"
These guys are just awesome. Absolutely know their stuff. Happy to recommend to anyone
customer
"Good price... horrible service"
Good price... but awful customer service.
Took a whole week after ordering to find out why my order hadn’t been shipped yet.
They didn’t have the product.
Phone calls and emails were not returned.
Promises of return calls with information never came.
Tracking info on my order never appeared in my account.
Very disappointing as There was a deadline and I had no answers and spent too much time... days... trying to find out what was going on...
$1200 dollar purchase too...
Reply:
Hi Nick,
The order number was #N15678
one of the woman I spoke to one of the times said that 'the girls were away' ... Still I emailed and called more than a couple of times during the week to no avail. I understand miscommunications happen, we were waiting on the speaker of one of our rehearsal rooms so our business was being impacted. it was the fact that I could not get any information from anyone for a week that was just unbelievable. Thanks for your reply.
Ariel
customer
"Very good online service"
Very good online service
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