"Dreadful experience with this company"

Dreadful experience with this company . Plants delivered were in a terrible state on arrival. Would not recommend.

"Avoid at any costs"

Avoid at any costs. Worst ever.
My parcel has been returned to local depo twice 'cos driver was "unable to access premises". Both days we were open and after first attempt I have contacted them and was promised the next day delivery.
Next day I was told that parcel was send back to sender 'cos driver was "unable to access premises" again.
There is no way to make a complaint as the end customer.
Absolute waste of time and money.
I wouldn't give any star for the service if I could.

"I'm slightly confused about where my…"

I'm slightly confused about where my parcel is. I've followed the tracking instructions online and tried to call but it doesn't tell me where it is. Could do with speaking to someone directly but pretty hard to get in touch with anyone...

"Never recommend"

I ordered a package on April 2. For the longest time it said shipping label created. Then it sent me to the whistl site to track my package only to say no tracking information was found... yet you FOUND away to take my money out of my account! Super dissatisfied

"No updates in a week"

Two parcels despatched a week ago yet nothing has been delivered and no tracking updates on the website. Absolute shambles. Considering these are plants I can't imagine they're in good shape wherever they are.

"Delayed without any updates"

My parcel has twice been delayed and either the status has not been updated or the parcel is still yet to be dispatched as for over 1 week the status has simply said: Shipment Details Created

"£450"

This company has scammed me with £450 and I’ve waited five weeks for my parcel and it still hasn’t come this is the comht/trackmyitem.whistl.co.uk/ can you message me please

"Ordered through amazon 7 days ago"

Ordered through amazon 7 days ago. Seller has given tracking details L1024211000031406 which doesn't work just say there is no order matching the number. No contact number. Some help would be greatly appreciated

"I have had a package waiting for…"

I have had a package waiting for delivery for the last 5 days and all it says shipment details created. I am beginning to doubt it will ever be shipped and all I will have at the end will be dead plants.

Joy Kennedy

"I paid specifically for express…"

I paid specifically for express shipping only to find out that it won't track my package because it "doesn't exist".