"Parcel says 'delivered' at 646pm on…"

Parcel says 'delivered' at 646pm on Saturday. Funny that as I have been home for the last three weeks during lock down and have received all other parcels except this one. I really dislike dodgy courier/delivery companies

"Original senders name."

Would be very handy if this company gave the name of the original sender on their emails.

"Order was dispatched 23/3 so far it’s…"

Order was dispatched 23/3 so far it’s been out for delivery 3 times then delayed by carrier appalling service don’t touch with a barge pole .

"It states that my package is delivered"

It states that my package is delivered, yet it's no where to be seen. Will I ever get my package? This is so poor

"♫ The Good, The Bad and ...The Useless!"

“Yeehaw! Howdy folks. The name's Whistl. Just rode into town an' I don't give a coyote's cuss fer nobody nor nothin'. What's that, pardner...you're expectin' a shipment of Winchester rifles? Well I guess you're just Whistlin' Dixie. D'yall see what I did there?
Hoik-ptu.”


Why on Earth do companies still use Whistl, for Goodness' sake? Their website states: "A tailored and innovative approach for your all your business fulfilment needs." Is 'innovative' a misspelling of 'incompetent'?
My Tracking reads: In transit > At delivery depot > Out for delivery > Delay in carrier network > Delivery query > At delivery depot. Again!
Will I ever see my order? Who knows?
Update: Whistl's response via Trustpilot was a suggestion that I should 'contact the seller.'
I rest my case!

"Cannot track"

Cannot track, been waiting for weeks since item been dispatched. Still waiting. Terrible service and when i read these reviews why on earth would a company want to use them?

"Not even a 1 worst delivery company i…"

Not even a 1 worst delivery company i have ever used, tracking nbrs they give you cant track VERY POOR!!!!!

"Lost in the Ether"

This parcel was due to be delivered on 30th March, Amazon said that the package was collected from the third-party seller on the 23rd of March 2020, however, Whistl has said that the delivery information was created but the item was never collected. No one knows what is going on. I have requested a replacement from the seller and have BEGGED them not to use Whistl again as the courier. I paid a lot for this item and I doubt that I will ever receive it as they are using Whistl.

"Shocking"

Their service is shocking.
I ordered an item that came in 4 boxes 2 were delivered on the 19th March then another came the next day. I am still waiting for the final box without which we can not assemble our purchase as it contains all the fixtures and fittings . It was recieved days ago at the depot but since then their tracker has not been updated . poor customer service. Amazon should not deal with any company that uses these as a courier. GET YOUR ACT TOGETHER WHISTL

"Disgraceful."

Shocking. Everytime I've had something delivered by Whistl the service is shocking but this review is in relation to my most recent order.

I ordered from an Amazon retailer on the 15th March, they dispatched the parcel the same day via Whistl. Expected delivery was 18th March.

I've been continually checking the tracking and my parcel has been "in transit" for 9 days.

I've tried contacting Whistl, you cannot get through to anyone and the phone just directs you to track your parcel online. Even if I COULD through on the phone I'm sure they wouldn't help as I'm a customer, not a retailer.

I am quite aware of the situation around COVID-19 but considering I ordered well before "lockdown" - 9 days to get a parcel from London to Lancashire is utterly ridiculous.

If you're a business owner PLEASE reconsider using Whistl as I'm now going to actively avoid any seller who uses them as a courier service, and I'm sure I'm not the only one.