"Great product great price"

Great product great price

"Instructions were terrible, poor quality product"

Instructions were terrible & showed the wrong set up… leading to 2 wasted boxes. The products edges are very brittle & crack quite easily

"Love my floors"

Love my floors! Quick delivery, very polite driver. Easy to fit.

"Samples arrived quickly"

Samples arrived quickly. Quality better than expected.

"Very good "

Easy to order and kept fully informed regarding delivery with excellent tracking. Good telephone support.

"Fantastic floor"

Fantastic floor, quick service and delivered into the property by the very helpful delivery driver.

"Paid for two items to be delivered"

Paid for two items to be delivered, only one turned up. After speaking to customer service the first time apparently delivery was rearranged for two days later. Still no delivery so rang again, only to find out delivery was never rearranged and the best they could do was contact the courier company (which is a 3rd party) and find out the next available date. Two day off work awaiting delivery and still didn't get get what I paid for or any compensation. This is the worst service I've ever delt with.

"Brilliant flooring I’m in love with my…"

Brilliant flooring I’m in love with my new livingroom it’s really brought a new whole look! The delivery man was absolutely amazing and very polite would 100% recommend!

"The wood veneer isn’t wood it’s printed paper "

The wood veneer isn’t wood it’s printed paper. Ordered from another company and you can tell it’s wood veneer. They take weeks for you to get your money back.
I emailed as stated. and still no refund.. This company is a con. not genuine. They dont follow up...

"Misleading Delivery "

I chose Leaders because my previous flooring supplier always delivered curb side and this was too much for me as I struggle with Fibromyalgia. So I was very excited when Leaders advertised in home delivery. So much so bought some additional items from them. Surprise Surprise there is fine print, which was not known until delivery day when the men refused to delivery in house because I lived on the 1st floor. So I had to battle to take the items in the house yet again. The laminate floorboards are from a brand I have used before so am sure they are fine. However I am unlikely to use them again.