"Superbly well organised and thorough"

Superbly well organised and thorough. C&L certainly understood us as a family and, as a result, managed to tailor everything to us. We had a last minute change of plans due to weather and C&L were on-hand to adapt/change our onward travel extremely quickly and without fuss.

"We have never been so well looked after…"

We have never been so well looked after by any travel agency. They had outstanding knowledge of the area and the attention to detail was second to none.
Even though it was the Christmas period, they were always reachable and on hand to sort sort out any issues.

"the recommendation did not come with…"

the recommendation did not come with the detailed knowledge that was expected/promised

"Wonderful Team"

Wonderful team, genuinely great. I liked the pace which aligned with our group. We stayed in a world Heritage site that was spectacular.

"A seamless trip"

Our trip was seamless from start to finish. We had no concerns or second thoughts for the week we were away. Peace of mind (and good ideas) are the primary reasons we keep going back to CazLoyd.

"Very helpful and spent time arriving at…"

Very helpful and spent time arriving at the right holiday for us

"Very knowledgeable consultant and…"

Very knowledgeable consultant and detailed instructions about our trip resulted in a fantastic experience

"Wonderful experience with Casanove + Loyd"

This was our second trip with Casanove + Loyd and our first working with Melissa Kirby. We felt very well cared for during the planning process and during the trip itself. The arrangements planned by Melissa were spot-on and it was clear that she listened and cared about our needs and the kind of trip we wanted to have. Will not hesitate to use C+L again and highly recommend them.

"The best Honeymoon!! "

We had the most amazing honeymoon to Australia with the help of planning from Charlotte! She took all of our wants and needs into consideration to plan the perfect trip for us. I couldn’t have asked for anything more!! We planned this trip for about a year. Communication was fast with Charlotte. She was the best to work with! I can’t thank you enough!

"Thank you! It's the best trip ever!"

We recently returned from the most extraordinary trip to Kenya, and we cannot thank Melissa and her team enough for crafting such an exceptional experience. Melissa tailored the entire journey to our preferences, and it truly checked every box we had hoped for – from exploring the vibrant city to witnessing Kenya’s incredible wildlife, and even relaxing on stunning beaches. Every attraction and accommodation she selected exceeded our expectations, making this trip a dream come true.

From the moment we touched down at Nairobi International Airport, everything was perfect. The immigration process was seamless, and we were warmly greeted by the local staff, who were incredibly helpful and friendly. Their attention to detail was remarkable, ensuring we were comfortable and well-informed throughout.

One of the most incredible aspects of the trip was how effortless it was for us. We didn’t have to worry about a single thing – no planning, no stress. We were able to fully relax and immerse ourselves in the experience, trusting Melissa and her team completely. It’s rare to find such peace of mind on a holiday.

The transportation was smooth and luxurious at every stage. From city to city, we travelled comfortably, and the quality of our vehicles was noticeably superior to others. We truly felt well cared for.

We didn’t want this trip to end and are already looking forward to our next adventure. Our perception of hiring a travel agency has been transformed. Thank you, Melissa, and the entire team at cazenove+loyd, for giving us the best travel experience we’ve ever had!