Freeway Insurance

Financial Operations and Advisory
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811 reviews
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Customer Reviews about

Freeway Insurance

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daniel

5.00/5.00

"Hannah Miranda was great"

Hannah Miranda was great. really made the whole insurance shopping easy. got good insurance at a great rate. So happy to have met her. Thank you for taking care of me and getting me the lowest rate possible.

23/08/2024

Tanya Transou

5.00/5.00

"Tanya Como is amazing"

Tanya Como is amazing! She found me the best rate and worked so fast and accurately and got me insurance in less than an hour! I am so impressed by how she handled my need and highly recommend her to anybody in need of insurance! Tanya, you are a rock star! I am so grateful for you!!! Thank you!!

23/08/2024

Mark Fleming

1.00/5.00

"STILL HAVEN'T REFUNDED ME AFTER THE…"

STILL HAVEN'T REFUNDED ME AFTER THE INSURANCE WAS CANCELED!! THEY ALSO CHARGED ANOTHER $155 RANDOMLY???

AWFUL COMPANY!!!

23/08/2024

Luz Ma

5.00/5.00

"Ever due muy paciente y atento a mis…"

Ever due muy paciente y atento a mis preguntas compre la poliza muy recomendado gracias por todo.

23/08/2024

L M

5.00/5.00

"Thank you"

Thank you, Ramon Andres Garcia I have a better understanding of how my policy works, in my experience speaking with Ramon I think he is one of the greatest customer agents, very knowledgeable and patient, thank you for all your support God bless you

22/08/2024

Faten B

5.00/5.00

"They gave me a good price much cheaper…"

They gave me a good price much cheaper than I expected

21/08/2024

Terri Jansky

3.00/5.00

"This company is helpful when looking…"

This company is helpful when looking for affordable insurance. The thing that is frustrating is trying to get issues resolved. For example today I was calling to cancel the insurance due to selling my car and the first phone call I made to them the woman I wasn't able to hear because someone in the background was speaking very loudly and when I told her about it I immediately got disconnected. The second time around I got a woman that asked me for my phone number to look up my policy, I clearly told her I had Freeway and a second company both listed on my policy she replied "No" then she asked for a policy number and I gave it to her, and again I got hung up on! It was very frustrating to get an attitude from her and get disconnected once again. Finally on my third attempt I got through to Christopher from the San Angelo office, immediately he asked how I was, and he asked for the actual policy number respectfully. He understood exactly what I needed confirmed that I had called the right company to cancel the insurance. He took care of my problem within minutes. If not for my first two disappointing phone calls I would have left a 5 star review. So it's a hit or miss getting connected to someone here who treats you professionally and helps you with your needs efficiently.

21/08/2024

Blake Vincent

5.00/5.00

"Elise got us a great deal on insurance"

Elise got us a great deal on insurance! She was very kind and looked out for our best interests.

21/08/2024

Natalia Coreas

5.00/5.00

"Myriam"

Myriam. Una excelente agente muchas gracias por su ayuda y paciencia nos explicó muy bien nuestras mejores opciones Gracias Freeway Insurance

20/08/2024

Lakesha Brashears

5.00/5.00

"Shontay Gray"

Shontay Gray, thank you for your assistance. It was great to connect with you over the phone. You were awesome, and I hope to talk with you again. You were very kind and helpful. Thank you!

20/08/2024
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