Hotel Direct

Travel & Vacation
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794 reviews
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Customer Reviews about

Hotel Direct

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Laura Reilly

5.00/5.00

"Amazing experience "

Hotel direct made the trip so stress-free! Hotel direct booked my desired train times, check in at the hotel and entry to the theatre was seamless. This is the first time I have used Hotel Direct and I would definitely use them again!

27/02/2025

Pauline Morrison

5.00/5.00

"Excellent Service"

Very happy with the service we received from Hotel Direct. The website was easy to navigate and choose what we wanted to see at the theatre, where to stay in London and also added travel. Communication from Hotel Direct was excellent.

23/02/2025

Keith

5.00/5.00

"Easy to book and great prices"

Easy to book and great prices, Helpful hints and tips too!

23/02/2025

Jonathan Price

4.00/5.00

"No complaints"

No complaints, it's not perfect but it's pretty darn good and I will inevitably be coming back. I've been here before and I'll be here again.

22/02/2025

Lorraine Wells

5.00/5.00

"It was convenient to use a company that…"

It was convenient to use a company that was able to book the complete package. Felt there was a small lack of follow up information, heard nothing until a few days before the trip. However, hotel was good, easy access to venue (via tube, and walk), our venue was the Royal Albert Hall, never been before, had no idea of layout, no idea that there are at least 12 doors for specific entry, staff did sort everything out, but it gave them extra work.

17/02/2025

Anne Glassbrook

5.00/5.00

"Great package deal"

Great package deal, will def use again👍

13/02/2025

Frank Dearnaley

5.00/5.00

"A class act.…"

Everything went smoothly from original booking to even confirming two days before with the hotel everything still to plan.

Would recommend to anyone and would be confident in that decision.

11/02/2025

Kate Jay

5.00/5.00

"Excellent customer service "

Thank you Hotels Direct for arranging a wonderful hotel and theatre trip for me and my Mum. Tom went above and beyond to ensure we got a twin room after a double was booked in error at the hotel. He was excellent at communicating and made me feel we were being well looked after. I would definitely use this company again.

05/02/2025

Allison Edwards

5.00/5.00

"Fantastic break very easy no stress in…"

Fantastic break very easy no stress in booking this break

02/02/2025

Carrie Darley

5.00/5.00

"Great experience "

Easy booking, huge savings on our theatre break and fab service when I contacted them by phone to change something on my booking. What a great experience! Would 100% use again!!

02/02/2025
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